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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,651 reviews
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Ryan M.'s profile image
Ryan M. 
2 years ago

Everything went smooth and was completed in a timely manner. 

DARRYL W.'s profile image
DARRYL W. 
2 years ago

The process for the new loan was smooth and didn't require a lot of time. The loan team was great. 

Eleanor A.'s profile image
Eleanor A. 
2 years ago

Not requiring me to answer this would have made it a “great” experience. 

JERMAINE T.'s profile image
JERMAINE T. 
2 years ago

Fantastic! Smooth process and will recommend in the future. 

Bernice L.'s profile image
Bernice L. 
2 years ago

From the time I input my online application everything went very quickly but very smoothly. Communication was great. The only issue I had was getting multiple calls from different numbers which made it hard for me to answer due to my spam blocker on my phone. Also the process of having to sign in to read “secure” emails was a bit of an annoyance- that could be improved. 

JULIA H.'s profile image
JULIA H. 
2 years ago

Lessen the amount of paperwork for refinancing, this wasn’t a new loan. Communication was usually during working hours when I wasn’t always able to talk. Should have information relayed to me after business hours. 

Sofia J.'s profile image
Sofia J. 
2 years ago

Unfortunately the notary was a no show to the first scheduled closing. I was never given an explanation as to why and the email I sent to my loan officer was returned as undeliverable. The rest of my experiences were above expectations. 

JOHN M.'s profile image
JOHN M. 
2 years ago

There was trouble with both the online technology and communication as to how I was to proceed when trouble occurred. I also felt bounced between multiple reps form beginning to end. The Closing itself was excellent, though. 

Jaye O.'s profile image
Jaye O. 
2 years ago

Easy and fast. Five stars. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,651 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.