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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication is Everything Jabeen& Andrew were The Best…
Thanks teampennymac great job! Expeditious well done.
There were Multiple requests to sign the closing disclosure which had incorrect payouts. I would not sign because these same docs were sent each time; I believe 7 times, finally Renee Geikler sent an updated copy and the next day Savanna Palmer notified me that the correct Document was now complete and that we could just sign on closing Day which we did and are now closed
My experience with PennyMac was exceptional. They offered me the lowest interest rate and there customer service was great.
Personnel were professional and understanding. Great job team.
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Easy process
I didn’t receive any direct communication from Andrew until he asked me to take this survey. The rest of the Mac Team was very communicative.
From Callie to Patrick and Nancy with the title company, they are absolutely the best in the business! I have but one reservation. During my first closing , Pennymac called Nancy (with the title company ) while my witness and I were signing the documents. Apparently my deceased wife’s name was never taken off the title which I had requested. Pennymac did remove her name from the loan and made me solely responsible per my request. The failure rests with the people in that department not communicating with each other prior to... read more
PENNYMAC has a 4.6 star rating with 2,661 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.