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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Ronald M.'s profile image
Ronald M. 
3 years ago

Hi I really appreciate it the service it was more than what I expected 

Mark E.'s profile image
Mark E. 
3 years ago

Our refinance was smooth sailing!!! 

Ronald L.'s profile image
Ronald L. 
3 years ago

Katherine Baker was extremely friendly and responsive to my inquires. She provided exceptional customer service. 

Jack M.'s profile image
Jack M. 
3 years ago

The process was smooth and easy even during a time where there are a lot of pandemic-related barriers. 

Tyler F.'s profile image
Tyler F. 
3 years ago

All involved were very helpful and great with communication 

Melanie V.'s profile image
Melanie V. 
3 years ago

The whole process was great from beginning to end. This was a refinance and every person I've ever dealt with at Pennymac has been great. It's hard to single out any one individual because the team as a whole was cohesive. Thank you! U deal with extreme anxiety, yet don't like spoken down to. The information was broken down but respectfully communicated. 

ALICIA H.'s profile image
ALICIA H. 
3 years ago

PennyMac makes owning a home so easy. Everyone i have dealt with at this company has been great, but Aleccia was the absolute best. Not sure if you guys give out employee perks of any kind, but if so then i highly recommend she gets one for her outstanding service. 

TIMOTHY S.'s profile image
TIMOTHY S. 
3 years ago

The refinance process was quick and easy. 

Kelly D.'s profile image
Kelly D. 
3 years ago

Everything went very smoothly but I was told I would have no January payment and one was deducted . This overdrafted my account and has caused me financial hardship this month as I had already allocated that money to another bill. No one told me I had to call pennymac and cancel my automatic payments. I should have been told that clearly. I assumed because both loans were with pennymac this was automatic. Now that money is gone and won’t get it back and I will not be able to pay my other bills this month. This is not accepta... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.