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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I felt as though we were not advised until last minute for some documents, and my husband lost out on a day of work because of miscommunication. I was sent an email to schedule closing and that same day I called to verify everything was on schedule just to find out we were not closing that day. My husband works at a prison as a correctional officer and I could not communicate with him about the date not being “actually real”. I was somewhat lied to about how “easy” and “quick” the re-finance was going to be. So I was just no... read more
Everything from start to finish was explained and went exactly as described. We received weekly follow up and timely responses. We appreciate the service we received Thank you
If collin had followed through with things in a timely manner. I always had to contact him to keep the ball rolling. Numerous times he said documents would be sent and they never were or not completed in a timely manner. This was by far the worst customer service experience i have ever had. I was originally told my loan could close end of november latest would be dec 15 2021. Here we are January 7 2022 and it is still not completely closed and funded. Your company along with boston title are an absolute joke and would never... read more
It was great. Period.
I started the re- financing process with Brittney Hinson( Loan Officer ). She was extremely helpful with the process, very pleasant and very pleasant to to deal with. Explaines everything very well and very timely. I am extremely pleased with the process they helped me with. Katherine Baker was also extremely helpful in getting me through this process. I am very well pleased with the process they both helped me with. Thank you very much !
great and easy
Great experience
5 🌟 rating
Thank you for assisting us with our refinance
PENNYMAC has a 4.6 star rating with 2,652 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.