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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Antonio Perez J.'s profile image
Antonio Perez J. 
3 years ago

my agents experience and great customer service, made me feel comfortable with my loan. great job 

THOMAS L.'s profile image
THOMAS L. 
3 years ago

Even though it I took over 2 hours on the phone because of my requesting a lower rate, she constantly showed herself to be knowledgeable, professional and very personable. It was a good experience. 

Eugene Trunell J.'s profile image
Eugene Trunell J. 
3 years ago

Very professional, prompt and knowledgeable. 

Shathena M.'s profile image
Shathena M. 
3 years ago

Delightful to work with 

Kathy A.'s profile image
Kathy A. 
3 years ago

I had a phenomenal experience with Bethany and the mac team helping me with my very first home refinancing. I was clueless and had no idea on refinancing my home. From beginning to end, Bethany was amazing. I was especially blown away on how easy the online process was. Fast, friendly, and efficient! Bethany communicated with me directly which made the whole process very easy. She and the team answered all of my questions. Thank you Bethany and PennyMac! I highly recommend PennyMac for home buying and/or refinancing needs! 

Kiril S.'s profile image
Kiril S. 
3 years ago

Process was long 

Melissa M.'s profile image
Melissa M. 
3 years ago

Good and quick service. Always answered my concerns. 

JEREMY T.'s profile image
JEREMY T. 
3 years ago

There were problems with the web based application process. My wife's profile kept having issues, she was not able to access and sign documents. This took calls on three occasions to resolve as it reoccurred. 

Jennifer H.'s profile image
Jennifer H. 
3 years ago

We had questions about the timeframe we have actually resided in our home vs. what was documented on the forms. I attempted to contact both Danyelle and Ashley but never received an email or call back despite calling several times. While our refinancing process is closed and we are satisfied with our new loan, this is the only complication and frustration we had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.