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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
my agents experience and great customer service, made me feel comfortable with my loan. great job
Even though it I took over 2 hours on the phone because of my requesting a lower rate, she constantly showed herself to be knowledgeable, professional and very personable. It was a good experience.
Very professional, prompt and knowledgeable.
Delightful to work with
I had a phenomenal experience with Bethany and the mac team helping me with my very first home refinancing. I was clueless and had no idea on refinancing my home. From beginning to end, Bethany was amazing. I was especially blown away on how easy the online process was. Fast, friendly, and efficient! Bethany communicated with me directly which made the whole process very easy. She and the team answered all of my questions. Thank you Bethany and PennyMac! I highly recommend PennyMac for home buying and/or refinancing needs!
Process was long
Good and quick service. Always answered my concerns.
There were problems with the web based application process. My wife's profile kept having issues, she was not able to access and sign documents. This took calls on three occasions to resolve as it reoccurred.
We had questions about the timeframe we have actually resided in our home vs. what was documented on the forms. I attempted to contact both Danyelle and Ashley but never received an email or call back despite calling several times. While our refinancing process is closed and we are satisfied with our new loan, this is the only complication and frustration we had.
PENNYMAC has a 4.6 star rating with 2,652 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.