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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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William Eckert I.'s profile image
William Eckert I. 
4 years ago

Process was smooth and everything explained clearly. If I did have a question it was answered or I received a call in a timely manner. 

Colleen B.'s profile image
Colleen B. 
4 years ago

Great comucation! Friendly! Good with time line! 

Scott T.'s profile image
Scott T. 
4 years ago

The initial home value was much higher than the actual appraisal value. While this is not completely your fault I was only doing the refinance to pull cash out for home renovations. In the end I got a lower rate but was disappointed with the outcome. Would have liked the appraisal to happen sooner so I could make a more informed decision. 

JOEL H.'s profile image
JOEL H. 
4 years ago

Great experience and great response!! 

GLEDY W.'s profile image
GLEDY W. 
4 years ago

Things were a bit shaky in the beginning, but then as Ms. Wiggins began to communicate with me personally, thing improved. 

Kim L.'s profile image
Kim L. 
4 years ago

I was nervous about the refinance loan process but Max Mitchell and the rest of the Penny Mac team walked me through with ease. I felt calm and walked away more educated than when I went through my initail loan process two years earlier. I really appreciate how things were explained. 

Elizabeth De Los S.'s profile image
Elizabeth De Los S. 
4 years ago

Communication was excellent 

KRISTOPHER M.'s profile image
KRISTOPHER M. 
4 years ago

I like that Kami would email me when communicating about what was needed to speed up the process. She would also update me about the loan process. 

Joshua B.'s profile image
Joshua B. 
4 years ago

Nothing really. I was just not familiar with all the verbage. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.