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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Taylor W.'s profile image
Taylor W. 
on Birdeye

2 years ago

Everything was pretty good. Communication was fairly limited. There were a few clunky aspects to the website but everything worked. 

Scott T.'s profile image
Scott T. 
on Birdeye

2 years ago

The initial home value was much higher than the actual appraisal value. While this is not completely your fault I was only doing the refinance to pull cash out for home renovations. In the end I got a lower rate but was disappointed with the outcome. Would have liked the appraisal to happen sooner so I could make a more informed decision. 

Thuvant H.'s profile image
Thuvant H. 
on Birdeye

2 years ago

Stephen Toth was great and so were the loan processing, underwriting and closing departments. 

Patricia J.'s profile image
Patricia J. 
on Birdeye

2 years ago

There process was painless. My loan processor Max kept me abreast of every step in the process. Overall service by PennyMac from application to closing was exceptional. 

JASON S.'s profile image
JASON S. 
on Birdeye

2 years ago

LaRonda was very helpful in answering any questions that I had. 

Kimberly T.'s profile image
Kimberly T. 
on Birdeye

2 years ago

Very pleasant experience. The process was timely and efficient and met all of my expectations. 

Ben J.'s profile image
Ben J. 
on Birdeye

2 years ago

I am especially pleased with Juliet and her responsiveness to questions. If there were conditions needing assistance beyond her area of responsibility, I was referred immediately and the process continued smoothly. I would happily work with her again. 

Kathleen H.'s profile image
Kathleen H. 
on Birdeye

2 years ago

PennyMac was great to work with 

Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Easy to communicate with Clear direction 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.