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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Amy B.'s profile image
Amy B. 
on Birdeye

2 years ago

Super customer service. Always answered my questions in a timely manor 

PEGGY S.'s profile image
PEGGY S. 
on Birdeye

2 years ago

Great service! 

Diana P.'s profile image
Diana P. 
on Birdeye

2 years ago

Everyone was very helpful anf knowledgeable 

Kristin M.'s profile image
Kristin M. 
on Birdeye

2 years ago

It's nice that pennymac works closely with the VA to get me the best refi rate possible. 

Debbie S.'s profile image
Debbie S. 
on Birdeye

2 years ago

This survey is difficult because I had no issues with Tony. He was polite, kind and efficient. That was not the case with the other two. I am very displeased and not at all happy with the way the loan turned out. But absolutely very pleased with Tony and his follow through. 

Ericka S.'s profile image
Ericka S. 
on Birdeye

2 years ago

Timothy Woods was amazing with answering all questions before closing which made the process very easy! Mary Capolla from Stewart Title was very personable & knowledgeable of the closing process! This was a very amazing experience and I’m more than satisfied with PennyMac! 

Anthony V.'s profile image
Anthony V. 
on Birdeye

2 years ago

The communication with Ajanay was always positive and considerate. She made a great effort to insure a smooth transition. 

Pamela B.'s profile image
Pamela B. 
on Birdeye

2 years ago

Unfortunately the loan officer was out from COVID and we didn’t know so when we tried to contact him we had no response until he returned 

Steve W.'s profile image
Steve W. 
on Birdeye

2 years ago

The loan process was very smooth and timely. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.