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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick refinance with great communication.
She was very helpful and I had an amazing experience
Great experience overall!
I kept repeatedly getting a bank account reference requests (from an auto-generated email?), but was reassured each time that it wasn't necessary. That was annoying. Also there were some account log-in issues that I.T. was working on. We (I) gave up trying to use the portal and just called Jennifer with any question. She was prompt, clear and accurate. Any rating I left that wasn't excellent, was centered around the above issues and not related to Jennifer's excellent service and attention. Chris
There was no communication on the closing. I didn’t receive the final revised Alta statement, I had to ask for it. The title company was horrible. Fire them immediately. They missed my husband on the documents causing a later closing where I could have lost my lock on the loan, when rates just skyrocketed. I tried to call to get confirmation that the lock would stay in place and no one called me back. I had one person say, “well they normally extend the lock.” That is not an answer. If I was a new buyer, and didn’t know th... read more
Great from start to finish!
Great experience. Everything was satisfactory overall
Awesome job!
Communication could have been better. I was unable reach people vis phone so had to resort to email Communication. Documents were asked for sometimes repeatedly. Payoffs were not arranged and closing had to be delayed. The people were very nice but some of the instructions weren't very clear. Otherwise a very good experience and the rates were the best around.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.