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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

Not great communication. I heard nothing nothing nothing … then I was told to upload a document pronto. I didn’t like having multiple people to talk to. I liked Jakoby from my first encounter and I would reach out to him With questions b/c I didn’t know who else t ask. 

Stacy H.'s profile image
Stacy H. 
on Birdeye

2 years ago

Tube notary came to me,I didn't have to go sit at a bank for hours, everyone is so helpful at penny Mac 

Sherri S.'s profile image
Sherri S. 
on Birdeye

2 years ago

Process was timely. All my questions answered, very smooth loan experience. 

Diane T.'s profile image
Diane T. 
on Birdeye

2 years ago

Communication throughout the whole process was very good. Always timely and accurate. 

Alisha F.'s profile image
Alisha F. 
on Birdeye

2 years ago

Briana was extremely prompt and professional. She worked around my busy schedule and kept me up to date via email and phone. Even with a small speed bump she was right on top of it! Phenomenal customer service! 

Shael W.'s profile image
Shael W. 
on Birdeye

2 years ago

Anita made it great! She was extremely thorough and we enjoyed the entire process 

Heather S.'s profile image
Heather S. 
on Birdeye

2 years ago

Nice communication and when a problem arose it was taken care of as quickly as possible. 

ERICKA M.'s profile image
ERICKA M. 
on Birdeye

2 years ago

It was simple. That’s all I needed. 

AMY D.'s profile image
AMY D. 
on Birdeye

2 years ago

Tiffany was every helpful when I ran into a problem 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.