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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I liked how the company would call, check in, and reinforce anything that needed to be followed up with. I also like how they were competitive and took action when needed!
A very great experience. The process was smooth and quick. There seem to be no confusion over any aspects of this procedure. Very pleased with how everything worked out.
nothing more to say
Communication between departments is lacking. Processors asked for the same paperwork over and over again that was sent to the loan officer.
From our initial inquiry to the closing, the entire Penny Mac team that helped us through the process was excellent. They all deserve five stars. It didn’t matter who we talk to, our answers to our questions were answered, everything was clear so that we could understand it. With COVID-19 and the challenges, your team was proficient and worked like a fine-tuned machine. A most excellent team.
Professional. We have refinanced/bought homes several times and this was the easiest, streamlined experience so far.
Simple process and receiving weekly updates.
Loan process at Penny Mac was accurate and fast. Very pleased with outcome. Thank You
Everything was fine. Most of the people were very pleasant to talk to (most of them). Everything went pretty smooth. One complaint. Due to this COVID-19 mess, I do believe I should have had the option, or at least been ask, about the possibility of starting the first payment later (1 or 2 months).
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.