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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication between departments is lacking. Processors asked for the same paperwork over and over again that was sent to the loan officer.
No further comment
From our initial inquiry to the closing, the entire Penny Mac team that helped us through the process was excellent. They all deserve five stars. It didn’t matter who we talk to, our answers to our questions were answered, everything was clear so that we could understand it. With COVID-19 and the challenges, your team was proficient and worked like a fine-tuned machine. A most excellent team.
Professional. We have refinanced/bought homes several times and this was the easiest, streamlined experience so far.
Every person we connected with was pleasant and knowledgeable. If we had questions, they were answered in a timely manner. The process was smooth and easy!
Simple process and receiving weekly updates.
Made refinancing a smooth and easy process
The process for this VA refinance was very easy and quick! The communication was clear and everything was handled professionally.
Very fast and very helpful.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.