PermaTreat Pest & Termite Control

Nick B. 

on Yelp

9 months ago

Once they take your money, they don't return phone calls or texts. We have an unfinished job and no idea when they will even return a phone call. 

Brian A. 

on Yelp

a year ago

Permatreat installed a partial encapsulation of my crawl space. They sell an annual inspection. I received a bill in October for the annual renewal. I called the Fredricksburg office - 804-798-9671 - asking when the service was completed. I was told October 6. I checked my cameras, and no one was on the property on October 6. I told Melanie about that, and she put me on hold. When she returned, she said they were 'supposed' to be there on the 6th, but couldn't make it. We re-scheduled for Oct 30. She asked for my cell and sa... read more

Cheated M. 

on Yelp

2 years ago

PermaTreat is not a safe choice for big repairs or improvements to your home. in my case, they did less than half of the work contracted. I have repeatedly seen a low level of organization and professionalism since this work began. I deeply regret hiring PermaTreat for this work, I now stand to lose thousands of dollars due to their inability to perform the job. 

Patricia T. 

on Yelp

3 years ago

Often late or don't show up at all! Poor customer service! After over 20 years using this company for home pest control with little/no problems, we had to fire them and find another service. Apparently they had a major staffing change in late 2021 and service zoomed downhill fast. More often than not, the technician didn't show up for our STANDING monthly appointment. No warning. Just didn't show up. And customer service made ZERO effort to let us know when the tech would be late or couldn't come. No explanation or apology u... read more

Joy M. 

on Yelp

3 years ago

I have used Permatreat for pest control services and Christmas light install. Beginning in 2020, the service was prompt. Things deteriorated to not knowing when or if they will show up. I signed a contract for Christmas light installation. I did not get what I contracted. I was promised annual installation for a few. I am told, I will not get installation this year. Not happy. 

Leslie W. 

on Yelp

3 years ago

I've never used Permatreat services before but after what I experienced just now, I am 200% I will never call for services. I leave in a townhouse, parking spaces are assigned. Came home to find a Permatreat car parked in front of my house, he had parked so badly, taking half my other parking spot. I approached the individual and told him he could not park where he was parked, this guy immediately got on the defensive as said something like "i called you, im supposed to be here!" My response was, "you did not call me, you go... read more

B J. 

on Yelp

3 years ago

Terrible company. They are not upfront about cost of services and tack on additional fees without informing you. This is a company that is only after the money and hook you into a contract. The product is not even very effective. I have watched them perform the service via my home security system while I have been away and the yard guard is a joke. They casually apply it around the perimeter of your home, but isn't it intended to guard your entire yard? This company is a joke. Never again. 

Jesse R. 

on Yelp

4 years ago

We also met with a slick salesman this year,promised to install lights,wreaths the whole works. We signed contract and given a date in dec., they never showed up or called, I had to contact them and was told they made a mistake on scheduling, then never showed up and not called, I called and was told crew walked off, they didn't honor the signed contract, very unprofessional and will be looking to find new vendor. 

C B. 

on Yelp

4 years ago

If you want basic pest control, the technicians are nice. That is the only reason they get a star. Do NOT let them sell you anything else. They cannot do the work. They do not communicate after initial contact. They still charge full price for incomplete work and pretend it's done. Do yourself a favor and use anyone else.