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Pet Paradise Lakewood Ranch
- Pet Boarding
- Bradenton, FL
About this business
Location details
10411 Portal Crossing, Bradenton, FL, 34211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I left my dog at the ********** location from ******-Sunday 8/7/25-8/10/25, Signed her up for day camp every day & confirmed at check in. After checking several times Thursday and Friday morning and not being able to find her, alarmed we called at 11am. Amazingly while on hold, she appeared. I was told Friday she wasnt at ******** since Area Manager had a meeting and forgot to do roll call. Not a good excuse, on site staff should be checking. I was told they would send time stamped video for Thursday Day Camp and almost a we... read more
(Neuter Aftermath):Took my Lab, Butters, in for a neuter at Pet Paradise ************, and it turned into a nightmare. They gave him a cone that was so tight it left no breathing roomliterally. I voiced concern, but was brushed off. Came home later to find blood all over the place. The cone had cut into his neck and, thanks to the sedation and excessive drool, it created a nasty infection.The emergency vet said the cone was way too small and directly caused the issue. I told Pet Paradise about this on a Thursdaythey didnt ca... read more
Will gladly take your money without rendering any of the services without doing more harm then good.stay far away from these multiple poorly ran dog prisons.
Terrible place! They NEVER bring the dogs in. 100 degrees outside with 90% humidity and it doesn't matter. SMALL Tin buckets hang off the fence for them to drink hot water all day! Poor things are panting and crowded into a corner for shade. Workers stand outside doing nothing and miserable with them. Witnessed a few dogs drooling from the heat! This place needs to be shut down or open an in door area for summer especially in *******!!
PET PARADISE ON CONGAREE IS NOT THE PLACE FOR YOUR ANIMAL IF THEY ARE ON MEDICINE. My dog has seizures and really need the right amount of medicine to control them. When I picked my dog up from boarding I absolutely knew they were not giving my dog enough of his medicine. A ***** *** at pet paradise told me they gave me dog 1 pill a day until they discovered he need 3 pills every 12 hours. OMG!! I wrote the amount my dog need on his medicine bag and its also on the pill bottle. Pet paradise is so overwhelmed with animals the... read more
I brought to there attention of a manager selling drugs to employees and they fired the other employee! I have messages from said manager showing the drugs and regional manager will not return calls.
Business response:
When a concern is raised regarding drug use, we take this information seriously. Pet Paradise has a clear policy prohibiting both drug use and distribution within our locations, and we diligently enforce that policy with all our staff. Any information we receive regarding a potential violation of our drug use policy is fully investigated by our team. We have not and would not terminate an employee for raising a concern regarding another team members potential violation of any of our conduct policies.
Gave my pet a vaccine without my consent. They never reached out to contact me for consent even though my mom who dropped off my pet declined the vaccine, informed them he already has an appointment schedule with his regular vet and asked them to reach out to me as she is not the pet owner therefore she couldn’t consent. They stipulated she had to pick him up by a certain day and time in order for him to stay as the vaccine they were trying to give him was expiring . She picked him up as agreed with staff member Nick prior t... read more
Pet paradise consistently does not fix the problems with their staff. I had a problem(s) when checking in my 2 dogs in March 2024 and the associate at pet paradise walked both of my dogs into a new check in customer with her dog. My pets went on the defensive immediately. I talk to corporate and consistly can not fix their issues. I have asked for boarding refunds and will not accept responsibility or make the customer (US happy). I have spent a lot of money with pet paradise over the years either with dog skin issues becaus... read more
This organization has terrible customer service. My dog was boarding at one of their facilities and was attacked by another dog, a pitbull mix, which I feel should not be with my dog, a golden doodle. They were out in the communal area all together. I didnt learn about the incident until the vet called me to tell me if its OK to sedate my dog before she sutured hurt your back together with multiple sutures. *****, the manager at that facility never called me, never informed me of the incident until I called back Later on tha... read more
Frequently asked questions about Pet Paradise Lakewood Ranch
How is Pet Paradise Lakewood Ranch rated?
Pet Paradise Lakewood Ranch has a 4.4 star rating with 375 reviews.
When is Pet Paradise Lakewood Ranch open?
Pet Paradise Lakewood Ranch is open now. It will close at 7:00 p.m.