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Pet Paradise Lakewood Ranch
- Pet Boarding
- Bradenton, FL
About this business
Location details
10411 Portal Crossing, Bradenton, FL, 34211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We took our 9 month old pit mix here and we were unsure about how she would be in a group of other dogs. When we got there they walked us through everything and made us feel extremely comfortable about them introducing her and assured us that they watch them the whole time. We were able to watch her on the cameras in the play yard whenever we wanted to which made us feel great, she came home and knocked out which is awesome for a puppy parent! I would definitely recommend this place for doggy daycare and we will be back!!
Business response:
Thank you for taking the time to leave us an outstanding review. We work hard at Pet Paradise Lakewood Ranch to meet expectations like yours and are happy to hear we hit the mark. We look forward to welcoming your pet back to Paradise!
I don't think I could find a better place for our Ginger to spend time burning off energy and socializing with other dogs. She loves going and has always been well cared for. I check in on the cameras throughout the day and she's either running and playing with the other dogs - or they staff is playing with her and the other dogs in the group. Understanding that she's very energetic, she sometimes needs a reminder and a timeout. (maybe, this happened 3 times in as many years of regular attendance) I always get a call t... read more
Business response:
Thank you for taking the time to leave us an outstanding review. We work hard at Pet Paradise Lakewood Ranch to meet expectations like yours and are happy to hear we hit the mark. We look forward to welcoming your pet back to Paradise!
I brought my dog here for the first time yesterday and she was so happy! She had no problems with joining them and leaving me. The facility is beautiful and clean, the staff was incredibly friendly and my dog warmed up to them quickly. It was a wonderfully positive environment that both my dog and I felt comfortable with. We previously tried a non pet paradise daycare nearby and had a horrible experience so we looked for a pet paradise since we previously went to the Fort Lauderdale location multiple times a week before ... read more
Business response:
What a wonderful review Kandace! Thank you for taking the time to share your experience with others. We appreciate it.
This place is so nice! My dog had such fun time. It was his first time there and he was so sad to leave. Jacob was amazing! He gave us a tour and was very nice. I highly recommend it!
Business response:
Thank you Sophia for the great review. We appreciate you bringing your pet to Paradise!
Horrible Horrible Horrible - my dog contracted Papilloma Virus after 2 visits,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Business response:
Hi there, we’re very sorry to read about your recent experience. The health and safety of all guests in our care is our top priority, and we take your concerns seriously. Please don’t hesitate to reach out to us directly at (941) 209-1021 so we can talk about your experience in more detail and work towards a resolution.
My experience was extremely negative. My dog was mistreated during his stay, and that is completely unacceptable. When I called to request an extension for one more night, both the employee who answered the phone and the manager failed to give me proper attention and showed no concern about the situation. The customer service was terrible, the communication was disrespectful, and I was very disappointed with the way they treated my pet. I expected care, responsibility, and professionalism, but unfortunately that was not what... read more
Business response:
Hi there, we’re truly sorry to hear about your experience. We would love the chance to speak with you directly. Please call us at (941) 209-1021 so we can help address the concerns you have shared.
Left our two dogs there for two days, they did not feed one of our dogs at all since they returned the same amount of measured food we dropped off. They also overcharged on the second dog without a clear explanation. I would not recommend this place at all
Warning! Just retrieved Macy from a 5-day stay. Tabatha turned to her colleague saying, that's the one with "torn paw pad". The alarms immediately went up! What?! Had received a call earlier in the week indicating Macy had "hurt her leg". When reported to me, she was putting weight on her leg. Assumed a sprain as no additional observation details were provided. Never any reference to a torn pad appearance until I arrived. Tabatha was completely comfortable communicating her observation to her front desk clerk in front of... read more
Used Lakewood Ranch for boarding services Monday- Saturday for intact male dogs. Pickup Saturday after 3pm and my bill went from $700 to $950 due to them claiming my 4 year old male dogs could not be boarded together and no discount for boarding two dogs separately. Got home and immediately noticed there was extra food in bag. They did not feed my dog, like noted. I notice on my other male dog, his testicles were inflamed, red, irritated, and oozing. I immediately called Lakewood Ranch facility and questioned "Charley" who ... read more
Frequently asked questions about Pet Paradise Lakewood Ranch
How is Pet Paradise Lakewood Ranch rated?
Pet Paradise Lakewood Ranch has a 4.3 star rating with 465 reviews.
When is Pet Paradise Lakewood Ranch open?
Pet Paradise Lakewood Ranch is closed now. It will open at 9:00 a.m.