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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Out of the whole experience Peter Ashworth and Linda were the best! Thank You all.
Smooth and without a hitch
It was not made clear the expense we were paying to receive the rate quoted to us. By the time we figured it out on our own we did not feel it would be the right decision to no longer go through with it but had we known sooner we may have changed our minds. It felt like hidden information to trick us into going through with the refinance.
Everything was great
No additional comments at this time
Document requests were made repeatedly for the same docs. Description of docs requested unclear. Uploaded the same docs multiple times. Submitted docs not recognized on Pennymac end. Worked with multiple processors - too many.
Nice service
Peter did an amazing job despite a process and requests made multiple times, an unusual requests made by Penny Mac that were highly unusual. In the last 6 months, I only provided all of my personal information to DOD for national security requirements and Penny Mac and now I am a victim of identity theft. I found your automated systems to be poorly designed while your customer service by Peter to be impeccable.
Great experience from start to finish!
Peter Ashworth has a 4.7 star rating with 343 reviews.
Peter Ashworth is open now. It will close at 6:00 p.m.