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PetPeople by Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Wilmington, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more

Location details

3804 Oleander Dr, #102, Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9131 reviews
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2 reviews have no rating
Paul B.'s profile image
Paul B. 
on Birdeye

2 weeks ago

New to the area and went in just to browse. Excellent selection of raw in all its iterations. Every other section has a very nice curated selection. Not at all like other pet stores where the selection is overwhelming and hard to see what you are looking for. Staff is very knowledgeable. We will be back. 

Business response:

Thank you for your positive review, Paul! We're glad to hear that you enjoyed browsing our store and found our selection of raw products to be excellent. Our team takes pride in offering a curated selection and providing knowledgeable assistance. We appreciate your feedback and look forward to welcoming you back to PetPeople by Hollywood Feed. 

GRETA W.'s profile image
GRETA W. 
on Birdeye

5 months ago

Great sales and helpful staff! 

Business response:

Greta, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!  

Kelly M.'s profile image
Kelly M. 
on Birdeye

9 months ago

Employees were so kind and sought us out in the store to be helpful in picking out bones and treats for our newly adopted dog. They came up with ideas and gave advice and it was an amazing experience, will definitely be going back 

Lisa W.'s profile image
Lisa W. 
on Birdeye

9 months ago

I'm really glad to see a store stock products made in USA. I purchased a dog crate pad made by 'Mississippi Made' and I'm thrilled. It's made in USA of all USA sourced materials. I get all the warm and fuzzies from that. You have a return customer in me. 

Faith S.'s profile image
Faith S. 
on Birdeye

9 months ago

Great customer service Knowledgeable staff and great product selection 

Kelsey H.'s profile image
Kelsey H. 
on Birdeye

10 months ago

Always amazing staff, clean, organized, and best prices!! Always greeted at the door and never feel as if i al being hounded by emploeyyees. 

Business response:

Hi Kelsey, thank you so much for your excellent review! Our Oleander Place store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are thrilled to have such amazing feedback. Hope to see you soon! Michael S Customer S... read more

Kerry S.'s profile image
Kerry S. 
on Birdeye

10 months ago

Helpful, kind, polite, friendly staff. Thank you. 

Business response:

Thank you Kerry for the kind words! We appreciate your continued support! Our Wilmington store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you ... read more

Ben D.'s profile image
Ben D. 
on Birdeye

10 months ago

Personable, Knowledgeable, and Helpful sales associate. First trip, but definitely won't be my last. 

Business response:

Ben, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more

Martha L.'s profile image
Martha L. 
on Birdeye

10 months ago

I liked the way Pet People was run much better than Hollywood Feed. one time we go in and they have what we usually buy and the next time we are told they don’ carry it any more—-very frustrating. Also I also liked having the cards so you know where you stand in rewards. Loved this store before changes. Now I do my best to find items elsewhere. 

Frequently asked questions about PetPeople by Hollywood Feed

How is PetPeople by Hollywood Feed rated?

PetPeople by Hollywood Feed has a 4.9 star rating with 131 reviews. 

When is PetPeople by Hollywood Feed open?

PetPeople by Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.