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Petro Home Services
- Heating & Air Conditioning/HVAC
- Dover, NJ
About this business
Location details
15 Richboynton Rd, Dover, NJ, 07801, United States
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We noticed an odor of propane gas in the house. The fire department responded and cleared the house. Petro sent a technician who was professional and courteous. He explained there was no leaks or issues with the propane system. We were very satisfied with the technicians explanation of the cause for our odor issue
Business response:
Thomas E. –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Quick friendly service
Business response:
Charles- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Prompt and great service overall. Technician was very responsive to questions and repaired the problem immediately.
Business response:
Gregory! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services - Dover, NJ.
Petro saved me from a leaky water heater!! I live in an upstairs condo and always very concerned about water leakage! In these very difficult times....the girls answering the phone (three of them) were so helpful and caring to be sure I was ok...and the service man was at my door so quickly, stopped the leak and was sure the power was off. He was so helpful and so caring and understood my fears! Today will be a day for a new water heater!!! Many, many thanks for all your help and quick service!!!
Business response:
Ms Barbara, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services
Call me back as you said that you would on two separate occasions. I would like my questions answered and my dispute settled
Business response:
Kyle -We thank you for taking the time to speak with our Manager. Based on that conversation we are happy to hear that the issue has been addressed. Feel free to reach out to us should you have any questions. Best regards, Petro Home Services
Your driver who I guess lives in hopatcong almost caused a terrible accident. He was so reckless! Young guy, dark hair. I believe he had a mustache! Jerk
The cost of heating oil is almost twice what it was last year. Expensive.
Business response:
Brian -We are very sorry to hear about your dissatisfaction and apologize for the misunderstanding you described. Our Customer Service Manager has tried reaching out a number of times but has been unsuccessful. We are very much committed to our customers and would like to speak with you directly so that we can address the issue and rectify the situation. Please reach out to our Customer Service Manager at 1.800.645.4328. Thank you very much. Best regards, Petro Home Services
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.2 star rating with 258 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.