Phyllis Casillas at ON Q Home Loans (NMLS #473821)

Scott A C. 

Verified by Rate, Inc.

3 years ago

I'm just getting started but the overall experience so far has been great. 

Myra P. 

Verified by Rate, Inc.

3 years ago

Process was fast and efficient. though I was apprehensive through the process as I get email from different people in behalf of Phyllis. 

Kristine R. 

Verified by Rate, Inc.

3 years ago

Everyone was very nice and mostly helpful when we had questions. There was a little miscommunication when we were trying to verify my spouse's employer that was frustrating, but other than that everything went smoothly. We were also very happy that the OnQ team was willing to work with us on changing our offer when we received a better one from another company. 

Kristen F. 

Verified by Rate, Inc.

3 years ago

Friendly, prompt service 

Karen D. 

Verified by Rate, Inc.

3 years ago

Most all of the. team was very helpful. Just one person was not really helpful. 

Loretta H. 

Verified by Rate, Inc.

3 years ago

Everything was communicated to us and answered questions whenever we would call or email. OUTSTANDING!! 

Ronald H. 

Verified by Rate, Inc.

3 years ago

Phyllis & Team were awesome,. Made the whole process pleasant and stress free on the whole loan deal. Thanks for all your help 

Danielle P. 

Verified by Rate, Inc.

3 years ago

Phyllis and her team were extremely helpful through our loan process. The patience and understanding when we had question along with explaining everything is something you don’t find any more. 

Dale M. 

Verified by Rate, Inc.

3 years ago

Prompt with every step of the process.