This profile has been claimed by the business owner or representative.
1000 E. Riverside Blvd, Loves Park, IL, 61111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Unfortunately I've been here twice in the last two months and I used the online check in both times. I probably waited less than 5 minutes before being called back and less than 5 minutes before the nurse came in. Staff was polite and professional and would recommend this clinic.
I've came here twice in the last month. Two times for my baby and one time for myself. The first time we seen a women and she was amazing with my baby girl and the second time we seen Doug Blazer and he was great as well. Shout out also to the nurses, you guys have been amazing with my baby!!
Business response:
Hey Turk, we’re so glad to hear you had a great experience! Thanks for your support—we truly appreciate it. -The Customer Service Team
We are from out of town and needed to utilize this urgent care. I am giving 5 stars based on the CARE we received. Covid has messed up everything and not receiving a smile, having a greeter who doesn't do a very good job of welcoming or having to wait in your car for services (40 mins) are all inconveniences that have become commonplace and not optimal, but Andrea, MA and Doug Blazer, PA were both great! Both listened and spent the time to try to figure out our issues! That is what matters to me...getting the care/diagnosis... read more
I made two appointments online at the same time, one for myself and one for my son for completely different reasons. There was hardly any wait from entering to leaving. The Tech and the Doctor were both very nice. We both got quickly diagnosed and were able to get our prescriptions filled at the office, which was nice. The only reason I am not giving five stars is because it is pricey. My son's appointment was $155 and mine was $210. Our prescriptions were $15 and $20, which isn't too bad, but the cost of the visits is on th... read more
I've been here three times and can't say enough good stuff about this place. The wait time wasn't long, considering it is walk-in primarily, and the doctors, nurses and reception staff are all terrific !
The staff at this facility were friendly and helpful, from the receptionist to the nurses and doctors.
Physicians Immediate Care on Riverside always gives excellent service. The staff is professional, polite and caring. You are in and out quickly along with a correct diagnosis and treatment.
Although I don't often leave reviews, I actually left a positive one online the last time I was there as it was above and beyond what I'd experienced at other walk-in clinics but this experience was very different. The secretary and nurses were, once again, very kind and welcoming. Unfortunately, my experience with Doug Blazer was quite the opposite. He came across as visibly put out and annoyed throughout the appointment. At several points, he interrupted me before I could finish answering his questions. When I repeated a ... read more
Business response:
Thank you for taking the time to share your feedback, Clark. We’re glad to hear the front desk and nursing staff were once again kind and welcoming. We always want our patients to feel supported during their visit, and the behavior you described is not aligned with the care we strive to provide. We’d like the opportunity to look into this further. When you have a moment, please email us at wecare@wellnow.com with your full name, date of birth, visit date, and location, so we can review this and follow up with you.
When calling this facility you get automated responses. That's nothing new, but when finally getting to a representative, the question asked was never answered. We counted 7 times where he said the doctor would have to assess and diagnose the situation before blah blah blah blah blah. We told them it was an impacted bowel and what we had done. We described the situation as a 'crowning head' ready to give birth. We wasted 3 hours going over to the facility only to find out that no, they would not be able to help us with the s... read more
Business response:
Hi Marlene, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Physicians Immediate Care has a 4.1 star rating with 946 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.