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1000 E. Riverside Blvd, Loves Park, IL, 61111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
We are from out of town and needed to utilize this urgent care. I am giving 5 stars based on the CARE we received. Covid has messed up everything and not receiving a smile, having a greeter who doesn't do a very good job of welcoming or having to wait in your car for services (40 mins) are all inconveniences that have become commonplace and not optimal, but Andrea, MA and Doug Blazer, PA were both great! Both listened and spent the time to try to figure out our issues! That is what matters to me...getting the care/diagnosis... read more
I made two appointments online at the same time, one for myself and one for my son for completely different reasons. There was hardly any wait from entering to leaving. The Tech and the Doctor were both very nice. We both got quickly diagnosed and were able to get our prescriptions filled at the office, which was nice. The only reason I am not giving five stars is because it is pricey. My son's appointment was $155 and mine was $210. Our prescriptions were $15 and $20, which isn't too bad, but the cost of the visits is on th... read more
I've been here three times and can't say enough good stuff about this place. The wait time wasn't long, considering it is walk-in primarily, and the doctors, nurses and reception staff are all terrific !
The staff at this facility were friendly and helpful, from the receptionist to the nurses and doctors.
Physicians Immediate Care on Riverside always gives excellent service. The staff is professional, polite and caring. You are in and out quickly along with a correct diagnosis and treatment.
When calling this facility you get automated responses. That's nothing new, but when finally getting to a representative, the question asked was never answered. We counted 7 times where he said the doctor would have to assess and diagnose the situation before blah blah blah blah blah. We told them it was an impacted bowel and what we had done. We described the situation as a 'crowning head' ready to give birth. We wasted 3 hours going over to the facility only to find out that no, they would not be able to help us with the s... read more
Business response:
Hi Marlene, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
When I was here the Danesha receptionist was very rude and argumentative when I came in at 2:50 8/23. She told me the payment I made in the parking lot $165 was never made. Even though I did. I told her I could get the confirmation code and transaction id which she denied. She rolled her eyes and called her manager to ask for help. As soon as she got off the phone she didn't even respond or acknowledge me and she started to help the next person in line. She was raising her voice and not trained at all in customer service at ... read more
Horrible!! Every time we go they are stuck on making money on Covid testing. Not a real doctor in site to do the job of looking at symptoms and diagnosing. "Follow up with primary care" well if I could have gotten in I wouldn't be at a walk-in clinic. Filthy place with no good doctors! Took two tests the doctor didn't step foot back in the room. If it can wait go to your primary doctor, I don't recommend stepping one foot into this place!
I felt very rushed by the nurse and the bathroom was so run down, not even a sink! I was already feeling a lot of stress just going to the doctor because of my work and he had no sympathy for my situation after just looking at me and said I probably have an ovarian cyst. Didn't care to ask further questions or do a physical examination and brought religion and how horrible his coworkers were. Like I even told the nurse that I was very stressed. How could you take care of others when you have no passion or effort? Everyone th... read more
Physicians Immediate Care has a 4 star rating with 850 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.