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Physicians Immediate Care
- Loves Park, IL
About this business
Location details
1000 E. Riverside Blvd, Loves Park, IL, 61111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
When I was here the Danesha receptionist was very rude and argumentative when I came in at 2:50 8/23. She told me the payment I made in the parking lot $165 was never made. Even though I did. I told her I could get the confirmation code and transaction id which she denied. She rolled her eyes and called her manager to ask for help. As soon as she got off the phone she didn't even respond or acknowledge me and she started to help the next person in line. She was raising her voice and not trained at all in customer service at ... read more
Horrible!! Every time we go they are stuck on making money on Covid testing. Not a real doctor in site to do the job of looking at symptoms and diagnosing. "Follow up with primary care" well if I could have gotten in I wouldn't be at a walk-in clinic. Filthy place with no good doctors! Took two tests the doctor didn't step foot back in the room. If it can wait go to your primary doctor, I don't recommend stepping one foot into this place!
I felt very rushed by the nurse and the bathroom was so run down, not even a sink! I was already feeling a lot of stress just going to the doctor because of my work and he had no sympathy for my situation after just looking at me and said I probably have an ovarian cyst. Didn't care to ask further questions or do a physical examination and brought religion and how horrible his coworkers were. Like I even told the nurse that I was very stressed. How could you take care of others when you have no passion or effort? Everyone th... read more
The nurse sent my prescription to the wrong pharmacy. This pharmacy closed two hours earlier than the one I requested so I was unable to pick up my prescription.
Had an ingrown toenail that was bothering me for about a month, come in to get it taken care of last night and the doctor that was working on me was horrible, didn't wait for the numbing to kick in and I FELT EVERYTHING. I was groaning in pain and all this guy could do was look at me as if I'm stupid yet he was in the wrong, all probably cause he wanted to leave on time. If your patient isn't more important then you shouldn't be a doctor. Never going back to this place AGAIN.
Business response:
Thank you for your feedback. We're very sorry that you were not happy with your visit to our clinic. We would appreciate the opportunity to speak with you about your experience. Could you please email us at patientservices@visitphysicians.com with your contact information?
Horrible customer service here would never recommend this place to anyone. Registered online for appointment but still had to wait over an hour. The rudest medical staff I've ever met.
Business response:
Thank you for providing feedback about your experience. We regret to hear about your experience and the level of customer service our staff members provided. We can assure you this behavior does not reflect our core values and your feedback will be shared with our management teams.
A 75 dollar physical, an appointment at 11:30 and now it is almost 12:30 still waiting. this is terrible and they let so many people go in front of me
Absolutely awful. Left me sitting in their waiting room all alone- no one at the front desk- while they took an extended lunch. Let the phone ring multiple times without coming out to pick up. No one screening at the front door during their lunch either. Multiple HIPPA violations at the front desk. All I came in for was a couple booster shots and it took far too long. Go anywhere but here.
I waited for 30min in the waiting room with a headache while the clerk behind the counter LOUDLY chatted it up with a patient she knew. Once the patient went to see the doctor the clerk actually looked at my papers and realized they can't treat me.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 945 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.