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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very prompt & professional. Answered all my questions & assured everything was completed properly. The service was completed in a timely manner.
Pleasant and work completed before time I was told Was pleasantly surprised that they provided me with a free car wash not expected at all
Adrian was great, got my car running in tip top shape again. It's a government vehicle so Adrian had to do a lot of back and forth with my office to get the work approved and he was very patient and helpful throughout the entire process
It's easy and quick to get a hold of my service advisor. I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the maintenance that needs to be performed on my car so that I don't miss maintenance that need to be done.
Sam and Matt were very professional and provide all the information requested. Both are an excellent asset to Pinnale Nissan
Business response:
We are elated to hear about your positive experience with our team members. Your feedback highlighting their professionalism and thoroughness in providing all the requested information truly means a lot to us. Having knowledgeable staff members who serve as valuable assets to our organization is something we take great pride in. Thank you for taking the time to share your experience.
Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant changed and also an oil change. Was very pleased to have it all done in about 2 and one half hrs.
Business response:
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Shasta made scheduling your appointment so smooth and that Jordan provided such excellent service during your visit. It's great to know that he took the time to check your vehicle thoroughly and recommended the coolant and oil changes along with your transmission fluid service. We understand how valuable your time is, so we're pleased that we could complete all your maintenance needs efficiently in just two and a half hours.... read more
Callen was a the perfect salesmen and would highly recommend him Kind patient knowledgeable personable
Business response:
We are thrilled to hear about your outstanding experience with our team. Your kind words about having such an exceptional salesperson really mean a lot to us. We're delighted that you found our team member to be patient, knowledgeable, and personable throughout your visit. It's wonderful to know that the service you received exceeded your expectations and that you would recommend working with us to others. Thank you for taking the time to share your positive feedback.
Everyone is so polite and laid back. Laid back employees tell me they're treated well and not constantly micromanaged by upper management. Something far too common in dealerships.
Business response:
We are honored to hear about your positive experience with our team. Your observation about our courteous and relaxed staff truly means a lot to us. We believe that when our employees feel valued and trusted, it creates a welcoming environment that benefits everyone who visits our dealership. It sounds like you experienced exactly the kind of comfortable, pressure-free atmosphere we strive to maintain. We appreciate you taking the time to share your thoughts about our approach to customer service and team culture.
Excellent service support from Jordan. Timely, informative and an overall excellent experience. Definitely will be back.
Business response:
We are grateful for your wonderful feedback about the outstanding service you received. It's fantastic to hear that your experience was both prompt and informative, and that you felt truly well-cared for throughout your visit. Knowing that you had such a positive experience and are planning to return means the world to us. We look forward to continuing to provide you with the same level of excellence in the future.
Pinnacle Nissan has a 4.3 star rating with 8,718 reviews.
Pinnacle Nissan is closed now. It will open at 9:00 a.m.