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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Five stars for our experience with Jonathan Silversmith Five stars for our experience with Jonathan Silversmith and Pinnacle Nissan. Jonathan was excellent to work with - he listened well, provided excellent customer service, and ultimately helped us get to a deal that we felt good about finalizing. His knowledge and hard work were evident in everything he did. Highly recommended. Same goes for Matt in Sales and Matt in the Finance department - both were great to work with!
Business response:
We appreciate the kind feedback and are glad to hear the experience felt respectful, informative, and collaborative. Our team is focused on listening closely, providing clear guidance, and working with good intentions to create outcomes guests feel confident about. Thank you for the recommendation and for choosing to work with us.
Caring, Honest , Informed, Hard working, all the things a Caring, Honest , Informed, Hard working, all the things a service center should be. I will always ask for Darren when I call for service.
Business response:
We appreciate the thoughtful feedback and are glad to hear the service experience reflected care, honesty, and clear communication. Our team is committed to working hard and staying well informed so every visit feels supportive and dependable. Thank you for choosing us—we truly value the continued trust.
Service was prompt and friendly. Service was prompt and friendly. And reasonably priced. Real experts and I'll be returning with my other cars.
Business response:
We’re glad to hear the service felt prompt, friendly, and fairly priced. Our team takes pride in providing knowledgeable care that makes guests feel confident and well supported. We appreciate the trust and look forward to assisting with all your vehicles in the future.
Thank you for the job it was excellent. Thank you for the job it was excellent. Thank you Eddie Fernandez and Miguel. Thanks again!
Business response:
We appreciate you taking the time to share your feedback and are glad to hear the work met your expectations. Our team strives to provide attentive, professional service and ensure every visit feels worthwhile. Thank you for choosing us and for the kind recognition shared.
Positive, accommodating. Positive, accommodating. All questions answered. Nice people to work with and not as stressful a s I thought it would be.
Business response:
We’re glad to hear the experience felt positive and accommodating, with everything clearly addressed along the way. Our team strives to answer questions with care and create an environment that feels welcoming and manageable from start to finish. Thank you for sharing your experience—we truly appreciate the opportunity to assist.
The General Manager and salesman Sam Golden were great. The General Manager and salesman Sam Golden were great. The finance department were more interested in doing new deals rather than assisting me with the remote signing process that I wa having problems with.
Business response:
We appreciate you taking the time to share your experience and recognize the positive interactions during your visit. Our team aims to stay attentive and supportive throughout every step of the process, including coordinating details across departments. Thank you for the feedback, as it helps reinforce our commitment to a smooth and respectful experience for all guests.
Excellent customer service! Excellent customer service! From the moment I walked into the lot, I was treated fairly and with respect.
Business response:
We’re grateful for the kind feedback and are glad to hear you felt treated with fairness and respect from the very start. Our team is committed to creating a welcoming, professional environment where guests feel valued throughout the entire process. Thank you for choosing us and sharing your experience.
Easy to schedule, explained the issues and got the job Easy to schedule, explained the issues and got the job done I like the inspiration clip sent out to me
Business response:
We’re glad to hear the visit felt easy to schedule and that the process was clear from start to finish. Our team focuses on explaining concerns thoroughly and completing the work efficiently while keeping guests informed along the way. Thank you for sharing your experience and for the positive note about the updates provided.
Quick, efficient, professional. Quick, efficient, professional. Was able to work while I waited onsite and get updates via text.
Business response:
Your positive feedback means so much to us! We're thrilled to hear that your experience was smooth and streamlined. It's wonderful to know that our text update system allowed you to stay productive while we took care of your needs. We truly appreciate customers like you who take the time to share their experience, and we're grateful that our team could provide the level of service you deserve.
Pinnacle Nissan has a 4.3 star rating with 9,525 reviews.
Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.