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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
It's easy and quick to get a hold of my service advisor. I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the maintenance that needs to be performed on my car so that I don't miss maintenance that need to be done.
Sam and Matt were very professional and provide all the information requested. Both are an excellent asset to Pinnale Nissan
Business response:
We are elated to hear about your positive experience with our team members. Your feedback highlighting their professionalism and thoroughness in providing all the requested information truly means a lot to us. Having knowledgeable staff members who serve as valuable assets to our organization is something we take great pride in. Thank you for taking the time to share your experience.
Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant changed and also an oil change. Was very pleased to have it all done in about 2 and one half hrs.
Business response:
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Shasta made scheduling your appointment so smooth and that Jordan provided such excellent service during your visit. It's great to know that he took the time to check your vehicle thoroughly and recommended the coolant and oil changes along with your transmission fluid service. We understand how valuable your time is, so we're pleased that we could complete all your maintenance needs efficiently in just two and a half hours.... read more
Callen was a the perfect salesmen and would highly recommend him Kind patient knowledgeable personable
Business response:
We are thrilled to hear about your outstanding experience with our team. Your kind words about having such an exceptional salesperson really mean a lot to us. We're delighted that you found our team member to be patient, knowledgeable, and personable throughout your visit. It's wonderful to know that the service you received exceeded your expectations and that you would recommend working with us to others. Thank you for taking the time to share your positive feedback.
Everyone is so polite and laid back. Laid back employees tell me they're treated well and not constantly micromanaged by upper management. Something far too common in dealerships.
Business response:
We are honored to hear about your positive experience with our team. Your observation about our courteous and relaxed staff truly means a lot to us. We believe that when our employees feel valued and trusted, it creates a welcoming environment that benefits everyone who visits our dealership. It sounds like you experienced exactly the kind of comfortable, pressure-free atmosphere we strive to maintain. We appreciate you taking the time to share your thoughts about our approach to customer service and team culture.
Found the vehicle that we wanted easily, got exactly what we wanted We liked the whole process
Business response:
We are absolutely thrilled to hear that you found the vehicle you were looking for so easily and that the entire experience met your expectations. It's wonderful to know that we were able to deliver exactly what you wanted and that you enjoyed working with us throughout the process. Your satisfaction with your new vehicle and our service means everything to us at Pinnacle Nissan. Thank you for choosing us for your automotive needs and for taking the time to share your positive experience.
Excellent service support from Jordan. Timely, informative and an overall excellent experience. Definitely will be back.
Business response:
We are grateful for your wonderful feedback about the outstanding service you received. It's fantastic to hear that your experience was both prompt and informative, and that you felt truly well-cared for throughout your visit. Knowing that you had such a positive experience and are planning to return means the world to us. We look forward to continuing to provide you with the same level of excellence in the future.
I needed some recall work done on my 2020 Altima that I use while I’m staying in Scottsdale. I set the appointment 3 weeks ago from Denver and everything went very smooth. Got me in, fixed the issue and took care of some overdue maintenance issues as well. Finished the job in a few hours. A Big shoutout to Darren for being honest and easy to work with. I’d also really appreciate the mechanic sending me video footage of the inspection. Great service department all the way around.
Business response:
We are overjoyed to hear about your excellent experience with your Altima's recall work and maintenance. It's wonderful that scheduling your appointment from Denver worked seamlessly and that we could accommodate your needs while you're staying in Scottsdale. We're thrilled that Darren provided you with honest and straightforward service - that's exactly the kind of genuine care we strive for with every customer. The video footage from the inspection is a great way to keep you informed about your vehicle's condition, and we'... read more
Gave me a accurate report of what needed to be done on my car. Will return for completion of the work when I have time. Jordan kept me fully informed.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you received a thorough and precise assessment of your vehicle's needs. We understand how important it is to have clear information about necessary repairs so you can plan accordingly. Your recognition of our team member's communication throughout the process means a great deal to us. We look forward to welcoming you back when you're ready to complete the recommended work, and we'll be here to provide the same level of d... read more
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,920 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.