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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Even though it was an expensive visit, my advisor was completely up front with me on what needed to be done and applied multiple discounts to help bring the total cost down as best as he could. Efforts are much appreciated.
Business response:
Thank you for your feedback! We understand that some visits can be costly, and we’re glad to hear your advisor was transparent about the work needed while also doing everything possible to help lower the cost.
I always have a positive experience whenever I bring my car in for service. All the reps in that department are upbeat and helpful. I mostly deal with Wes Auer. I find him to be readily available and we kind of work together on keeping my car in shape. I appreciate that he is attentive to the dollar amounts for me.
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with our service department. It means so much to know that our team members create such an upbeat and helpful environment for you.
The service was great and the work was completed in a timely manner. The waiting lounge is very comfortable and includes coffee and snacks. Courtesy and competence go a long way !
Business response:
Your positive experience means so much to us at Pinnacle Nissan! We are thrilled that our team provided excellent service and completed your work promptly. It's wonderful to hear that you found our waiting area comfortable and enjoyed the refreshments we offer.
I've been coming to this location for a few years now and have never had a problem with service or sales. Great people and knowledgeable. Billy was fantastic as a service advisor.
Business response:
Thank you for your wonderful feedback! It means so much to hear that you have consistently received excellent service and sales support over the years. We truly value your loyalty and trust in choosing us for your automotive needs.
Convenient location. Car completed on time. Courteous staff. Didn't waste time during pick up.
Business response:
We are excited to hear about your positive experience with us! It's wonderful to know that our convenient location worked well for you and that we were able to complete your car service on schedule. We're pleased that our team provided courteous service and made your pickup process quick and efficient. Your feedback about our staff and timely service means a great deal to us.
Amazing customer service. Billy helps us understand what’s needed and how to keep our cars on the road.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about receiving exceptional customer service means a great deal to us. We understand how important it is to have knowledgeable staff who can clearly explain what your vehicle needs and provide guidance on proper maintenance.
Thorough inspections, friendly and knowledgeable staff, decent waiting room, trustworthy repairs and maintenance. Travel over 20 miles to come here.
Business response:
Thank you for taking the time to share your experience with Pinnacle Nissan. We are thrilled to hear that our team provided you with comprehensive inspections and knowledgeable service. It means so much to us that you find our staff friendly and our facility comfortable during your visits.
Very helpful, answered my questions. Was patient with me and my lack of knowledge about cars.
Business response:
Thank you for your review! We are delighted to hear that our team was able to provide you with the assistance you needed and took the time to patiently address all your questions. It means so much to us at Pinnacle Nissan when we can help customers feel comfortable and informed, regardless of their automotive experience level. Your feedback about our helpful and patient approach truly brightens our day. We appreciate you choosing us and look forward to continuing to support you with any future automotive needs.
Great on time appointments, great service technician, great professionals, best service center, great communication, a 10 rating.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team consistently delivered excellent service from your timely appointments to our skilled technicians. Your recognition of our professionals and communication efforts truly means the world to us. It brings us great joy to know that Pinnacle Nissan has earned your trust as your preferred service center.
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 8,718 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open at 9:00 a.m.