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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The entire experience was so smooth and easy. Crystal was so accommodating and treated us like family. She listened to our concerns and never pushed us to do anything we couldn’t do. I definitely recommend this dealership and will refer my friends and family.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that everything went so smoothly and felt effortless for you. Crystal clearly made a meaningful impact by being so helpful and creating that welcoming, family-like atmosphere. We're proud that she took the time to truly listen to what you needed and respected your comfort level throughout the process.
Was very happy with the way we were greeted like guest without all the hype. The staff stayed comfortable distance away at first and let us look. Offering to answer any questions we may have. After we narrowed it down to a few vehicles they let us test drive the cars without much chatter. All in all it was a great experience
Business response:
Thank you for your wonderful feedback about your visit to Pinnacle Nissan. We are thrilled to hear that our team made you feel welcomed as guests from the moment you arrived. It sounds like our staff found the right balance by giving you space to browse while staying available to help when needed.
Shopped around for the car of my dreams and found it at pinnacle nissian ! When Saul called me and asked what I was looking for in a car I told him he got the best car for me! He caring and understanding compassion for he does!
Business response:
We are elated to hear that you found your dream car with us! It sounds like you took the time to shop around and we are thrilled that Pinnacle Nissan was able to provide exactly what you were looking for. We appreciate you recognizing the caring and understanding approach that made your experience special.
The Zaktex application was well done. . It was part of my auto purchase in 23.
I'm a return customer. Billy Ferrari and service treats me well. No worries. It's all good. What can I say, Billy rocks? I will be back.
Business response:
We are happy to hear about your continued trust in our dealership as a returning customer. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that our service team has been taking great care of you and that you feel confident in the quality of service you receive.
Great service Wes at the service dept was fantastic he his very kind and knows his stuff
Business response:
We are overjoyed to hear about your wonderful experience with our service department. It's fantastic to know that you received such excellent care and found our team to be both knowledgeable and kind.
The service was completed in a timely manner, and a video of the issue was sent to me so that I could see what the problem was without having to guess.
Very good service experiences with three different Nissans. Not a high-pressure sell on maintenance but treated me like an adult.
Business response:
We are thrilled to hear about your positive service experiences with your three vehicles. It means so much to know that our approach to maintenance recommendations feels respectful and straightforward rather than pushy. We truly value customers like you who appreciate being treated with the respect you deserve.
Pinnacle Nissan exceeded my expectations with their outstanding customer service, knowledgeable staff, and smooth car-buying process.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team went above and beyond what you anticipated. Your kind words about our exceptional service and the expertise of our team members truly mean the world to us. We take great pride in ensuring that every step of the vehicle purchasing journey is seamless and stress-free for our valued customers.
Pinnacle Nissan has a 4.3 star rating with 8,718 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.