Pinnacle Nissan

4.3

Car Dealers
Scottsdale, AZ

About this business

Automotive Car Dealers

Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 8:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.38,196 reviews

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Patrick077

a year ago

Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly.

Business response:

Thanks for the fantastic feedback, Patrick! We’re thrilled to hear that Eddie provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

dodge4x42500

a year ago

Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front .

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our atmosphere and prompt service. Our team always aims to keep communication clear, so it's great to know you felt informed. We look forward to welcoming you back!

tjggriff

a year ago

Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours

Business response:

Thanks for your awesome feedback! We’re thrilled to hear you had a positive experience with our fast and professional service. It's great that you enjoyed the snacks and water while you waited. We look forward to serving you again!

deshe1086

a year ago

Went out of their way to make us feel comfortable. Very helpful without the pressure that you feel at many dealerships

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable and supported during your visit. Our team aims to create a relaxed environment, and it’s great to know we succeeded. We appreciate your kind words and look forward to serving you again!

costello7272

a year ago

They delivered the estimates three hours service that they said would in just over an hour. Great!

Business response:

Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!

Tony D

a year ago

Good service and waiting room has everything I need. Can get work done while I wait.

Business response:

Thanks for the awesome feedback, Tony! We're glad you enjoyed the service and found the waiting room helpful for getting work done. Your comfort and productivity are our priorities!

David

a year ago

I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I sti... read more

Business response:

David, thank you for your feedback. We appreciate your understanding and are glad to hear that past experiences were positive. We’re sorry for the misdiagnosis and the challenges with compensation. Your insights are invaluable as we strive to improve our service. We hope to regain your trust in the future.

Nadiaconn

a year ago

Great job! We were happy with the rental and the service performed. Thank you, Nissan 😘

Business response:

Thanks for the fantastic review! We're thrilled to hear you enjoyed our rental service. Your satisfaction means the world to us. Looking forward to serving you again!

adrianasolarez

a year ago

Moses was very informative and helpful throughout the whole process. I felt as though he really cared and wanted me to find a vehicle that fit my needs. Would recommend this dealership to my friends and family.

Business response:

Thank you! We're thrilled to hear that Moses provided such great service and that you felt cared for during your vehicle search. Your recommendation means a lot to us, and we look forward to helping your friends and family in the future!