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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great appointment. Great appointment. A few inspections were completed during my oil change appointment and a report was received with recommendations for upcoming maintenance. The appointment was a little long, like 2 hours
Business response:
Thanks for the fantastic review! We're glad you found the inspections helpful and appreciate your patience during the appointment. Your feedback is invaluable as we strive to improve our services. Looking forward to keeping your vehicle in top shape!
Salesman was excellent. Salesman was excellent. Very accommodating and low key. Cash offer was accepted pretty quickly by management. Finance guy was surly and obviously unhappy that I did not purchase and extended warranty. Did not say thank you, or much of anything after the transaction was completed. Very happy with the car, and overall purchase experience was very good.
Business response:
Thanks for your feedback, Anita! We're glad to hear you had a great experience with our salesman and found a car you love. We appreciate your comments about the finance team and will work on improving that aspect. Your satisfaction is important to us!
Great service! Great service! Dan is the best service advisor...got my car in the next and back home with within hours!
Business response:
Thank you for the great review! We're so glad to hear that Dan provided excellent service and got your car back to you quickly. We truly appreciate your feedback and look forward to assisting you again!
Service dept was very accommodating to an unusual Service dept was very accommodating to an unusual request about a dead battery. Quick and efficient and pleasant.
Business response:
Thank you for the positive feedback! We’re glad to hear our service department was able to accommodate your request and provide a quick, efficient, and pleasant experience. We appreciate your business and look forward to helping you again!
This is the best dealership I have ever been to. This is the best dealership I have ever been to. The service department is fair and honest. All the service advisors are friendly and knowledgeable. The prices of service is very reasonable, considering it's a dealership. My most recent service was front and rear brakes. Couldn't be happier. They stand by their work, and if there is ever an issue, they immediately correct it. I can not say enough good about Pinnacle Nissan service! Highly recommend!
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such positive experiences with our service department at Pinnacle Nissan. It’s great to know that our team has been friendly, knowledgeable, and able to provide fair and honest service. We truly appreciate your trust and recommendation, and we look forward to continuing to provide you with exceptional service in the future!
Jared is always a great help and ensures my needs are Jared is always a great help and ensures my needs are addressed. Highly recommend him as an advisor.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Jared has been so helpful and attentive to your needs. Your recommendation means a lot to us!
Awesome! Awesome! My car needed a lot of work and it was explained in a way I could understand and completed efficiently.
Business response:
Erin, we're thrilled to hear you had a great experience! Our team strives to make repairs clear and efficient. Thank you for your kind words and for trusting us with your car. We look forward to serving you again!
The dealership is overall a pleasant place to visit. The dealership is overall a pleasant place to visit. I believe the service department quotes and pricing are marked fairly.
Business response:
Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our dealership and found our service department pricing fair. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon!
Excellent service Billy has always been my service Excellent service Billy has always been my service advisor and he's awesome. He keeps me informed on how to keep my car running great for as long as possible.
Business response:
Jon92, we are so pleased you enjoyed your visit to Pinnacle Nissan!
Pinnacle Nissan has a 4.3 star rating with 9,525 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.