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Pinnacle Nissan

4.3

About this business

Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.39,525 reviews
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CARMANZ's profile image
CARMANZ 
a year ago

They took my car into the service center and did the 7500 They took my car into the service center and did the 7500 mile service quickly. Also washed the car 

Business response:

Thank you for your review! We're glad to hear that your 7500-mile service was completed quickly and that your car was washed as well. We appreciate your feedback and look forward to assisting you with future service needs! 

leonlajo12's profile image
leonlajo12 
a year ago

Outside of it being more expensive than other body shops, Outside of it being more expensive than other body shops, it took them nearly 4 hours to do a basic oil change despite the fact that I even scheduled an appointment ahead of time. I usually take care of the oil myself but I need new Nissan windshield wipes and figured I’d go and get the oil changed. Paid way too much for slow service. The people however, were great. 

Business response:

While we're glad to hear that you had a positive experience with our team, we understand your concerns regarding the wait time and the cost of the service. We always aim to provide a timely and efficient service, and we apologize that this was not the case during your visit. For any future service needs, please feel free to contact Anna Algiene at 480-339-7780. 

jason.careless's profile image
jason.careless 
a year ago

Once we got the warranty repair agreed and underway it Once we got the warranty repair agreed and underway it was a huge amount of work they completed for us 

Business response:

Thank you for your feedback! We're glad to hear that once the warranty repair was agreed upon, our team was able to complete a significant amount of work for you. We appreciate your patience and trust in us throughout the process. If you need anything further, don't hesitate to reach out! 

CARISSA.CANTO's profile image
CARISSA.CANTO 
a year ago

Was very helpful and nice, nothing but great things to Was very helpful and nice, nothing but great things to say! No complaints at all. 

Business response:

Carissa, we're thrilled to hear you had such a positive experience! Our team loves going the extra mile to help, and your kind words mean a lot to us. Thanks for sharing your feedback! 

dgorneau's profile image
dgorneau 
a year ago

Good service. Good service. Good explanation of potential issues down the road. That’s all I’ve got. 

Business response:

Thanks for the great feedback! We're thrilled to hear you appreciated our service and explanations. If you have any more thoughts or questions, feel free to share. Your insights help us keep improving! 

Davidil55X's profile image
Davidil55X 
a year ago

Quality service every time I have my car serviced which Quality service every time I have my car serviced which has been for the past 20 years 

Business response:

Thanks! We’re thrilled to hear you’ve consistently received quality service over the past 20 years. Your loyalty means a lot to us, and we look forward to continuing to meet your car servicing needs for many more years to come! 

KCKID2201's profile image
KCKID2201 
a year ago

Friendly and accurate service. Friendly and accurate service. Price was really good too. Will be back again. Dan the service guy was great to work with as well 

Business response:

Thanks! We're thrilled you had a great experience with our team and found our prices competitive. Dan will be delighted to hear your kind words. We look forward to seeing you again soon! 

johnkica's profile image
johnkica 
a year ago

The service we receive from Mike King was superb. The service we receive from Mike King was superb. Excellent communication, exceptional experience all around from start to finish. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that Mike King provided you with superb service and excellent communication throughout your experience. It’s great to know that everything from start to finish exceeded your expectations. We appreciate your kind words and look forward to serving you again! 

SSURKIS01's profile image
SSURKIS01 
a year ago

My dedicated service rep, Jordan Von Hatten, provided My dedicated service rep, Jordan Von Hatten, provided amazing a service maintenance experience. He was very detailed and had me in and out quickly. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Jordan Von Hatten provided you with exceptional service and made your maintenance visit efficient and seamless. We’re proud to have team members like Jordan who prioritize attention to detail and customer satisfaction. We look forward to serving you again in the future! 

Frequently asked questions about Pinnacle Nissan

How is Pinnacle Nissan rated?

Pinnacle Nissan has a 4.3 star rating with 9,525 reviews. 

When is Pinnacle Nissan open?

Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.