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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service rep was good. The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family emergency and had to leave town right after the service. I didn’t reach back out because all I would have gotten was a “We are sorry about that” response. It is very frustrating that you have to check and make sure they did their job right so you don’t end up with a damaged vehicle. The 5 star is for the service rep, the service tech is a 1 star.
Business response:
Aaronschneider, thank you so much for your high rating!
My recent trip to the Nissan service center was 5-star. Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for expediting the services needed to accommodate my work schedule. He went above and beyond to make me feel appreciated by Nissan. Jordan V. Is truly an asset to your company.
Business response:
Ssurkis01, reviews like this give us motivation and help us ensure we provide high-quality care.
Were super accommodating with dealing with my car after brought in with multiple issues. Gave me a rental car for a few days free of charge while they fixed everything. Very professional.
Business response:
Laurenrolfe930, we are so pleased you enjoyed your visit to Pinnacle Nissan!
Quick and efficient. Notified of recall notice as soon as I called for service. Scheduled right away.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very friendly. They always have your car on time, no matter what the service is.
Business response:
Isabel128708, thank you so much for the positive review!Isabel128708, thank you so much for the positive review!
Pinnacle Nissan service center was a pleasure to work with. The man we dealt with was helpful and explained everything. I would highly recommend them to anyone who owns a Nissan.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very easy to book appointment online. I waited in customer area which was clean and pleasant.
Business response:
We are always more than happy to assist you if anything else comes up. Take care!
All was good. Wish it didn’t 2 hours for oil change as I had to wait.
Business response:
Thanks again for the recommendation, and have an amazing day!
I have no issues with the service center all was performed to expected levels and everything is working properly, Thanks
Business response:
Thanks for your feedback! We're glad to hear everything went smoothly and that you're satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future!
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,922 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.