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Pinnacle Nissan

4.3

About this business

Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.37,924 reviews
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CAQUARTERS's profile image
CAQUARTERS 
10 months ago

Service was good day 2 of what I needed . Price of part was high compared to same parts and labor. 

Business response:

Thanks for your feedback! We’re glad to hear you had a good experience with our service. We always aim to provide quality, but we understand pricing is important too. Your insights help us improve. We appreciate you taking the time to share! 

acdny1072's profile image
acdny1072 
10 months ago

Pinnacle Nissan provides overall good services. Their service advisors are knowledgeable and courteous and not pushy. 

Business response:

Thank you! We’re thrilled to hear you had a great experience with our knowledgeable and courteous service advisors. We strive to provide the best service without the pressure. Your feedback means a lot to us! 

Kathy's profile image
Kathy 
10 months ago

Good service. My car didn't start in a parking lot. Nissan sent help. Man jumped the battery and advised me to replace battery before turning off car. Pinnacle checked out the car to make sure it was a battery problem only. . They also serviced the car for the steering recall, saving me another visit. 

Business response:

Kathy, we're thrilled to hear about your positive experience! Our team is dedicated to providing prompt and efficient service, and it’s great to know we could assist you with your car issues. Thank you for trusting us with your vehicle! 

LISABD814's profile image
LISABD814 
10 months ago

He was very professional . I brought my car in for the recall. He explained what the recall was and what they will do. 

Business response:

Lisa, thank you for your fantastic review! We're glad to hear our team provided clear explanations and maintained professionalism during your visit. Your satisfaction is our priority, and we appreciate you sharing your experience! 

DANSTEECH's profile image
DANSTEECH 
10 months ago

Process was handled very professional, was able to check in a timely manner as well as a short period of time for service. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth and timely experience with us. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark! We look forward to serving you again. 

JOANNA0801.JG's profile image
JOANNA0801.JG 
10 months ago

Eddie, at the service department is an excellent individual in customer service and cares about my vehicle and ensuring that it's 100%. 

Business response:

Thanks, Joanna! We're thrilled to hear Eddie made such a positive impact on your experience. Our team takes pride in providing top-notch service, and it's great to know your vehicle is in good hands. We appreciate your feedback! 

Dazorsa's profile image
Dazorsa 
10 months ago

Excellent communication from our service team leader. Description of the issues and work solutions were clear and thorough. 

Business response:

Thanks for the feedback! We’re glad to hear you found our service team leader’s communication clear and thorough. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them! 

happy2bjcox's profile image
happy2bjcox 
10 months ago

Pinnacle Nissan is just fine. The sales people are not on commission. They do a pretty good job selling cars. 

Business response:

Thanks for your feedback! We're glad to hear you had a positive experience with our sales team. We strive to create a relaxed environment for our customers. If there's anything we can do to earn that extra star next time, let us know! 

HOTCOCO_575's profile image
HOTCOCO_575 
10 months ago

Great, fast, helpful customer service & very nice professional 😊 advisor to the technicians … they were all a great team !! Thanks 😊 guys 👍🏾👍🏾👍🏾😁 

Business response:

Thank you again for the great review! 

Frequently asked questions about Pinnacle Nissan

How is Pinnacle Nissan rated?

Pinnacle Nissan has a 4.3 star rating with 7,924 reviews. 

When is Pinnacle Nissan open?

Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.