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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service agent, timely repairs quite pricey. Excellent automated phone system Billy was very helpful
Business response:
Hi John, we appreciate your feedback! We're glad to hear you had a positive experience with our service and that Billy was able to help you. We continually strive to improve, so your thoughts on pricing are valuable. Thank you for choosing us!
Billy in service has been a huge blessing all throughout the needed repairs they’ve done for us. He is always making sure my vehicle is on the road safely all the while making sure not to break our bank account. We highly recommend Pinnacle service dept.
Business response:
Thanks! We're thrilled to hear that Billy has made such a positive impact during your repairs. Providing excellent service without breaking the bank is our goal, and it's great to know we succeeded. We appreciate your recommendation and look forward to serving you again!
Eddy was awesome and very helpful I appreciated his excellent communication and customer service skills. Excellent candidate for promotion!
Business response:
Downingrobert68, we're so glad that we were able to go above and beyond your expectations!
Clean & efficient felt ver comfortable leaving my vehicle with them. I look forward to having them in mind for any future vehicle needs.
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a clean and efficient experience with us. Your trust means a lot, and we look forward to being your go-to for any future vehicle needs. Safe travels!
Very organized and seamless operation with a comfortable waiting area to relax in during service
Business response:
Thanks! We're thrilled to hear you enjoyed our organized operation and comfortable waiting area. Your satisfaction is our priority, and we look forward to providing you with excellent service again soon!
Jordan was my service advisor. He was friendly, experienced and knowledgeable. Not pushing for services that can be held off for another time. He gave me a ball park time factor when my car would be completed and it was right on the mark. Kept me informed throughout the service.
Business response:
Thank you! We’re thrilled to hear about your positive experience with Jordan. Our team strives to provide friendly and transparent service, and it’s great to know we hit the mark. Your feedback motivates us to keep delivering the best for our customers!
Always treated well at this location. Staff is very respectful and took the time to make sure I was Taken care of
Business response:
Thanks for the fantastic feedback, Alex! We're thrilled to hear that our team provided you with respectful and attentive service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
I needed basic service. Oil change etc. Brakes were recommended for replacement last visit. Wes helped me. We reviewed past recommendations and asked he have techs inspect for any other needed maintenance.. That's exactly what was done. I sgreed to all and my car is back at 100 percent. I am ever impressed by and committed to the Pinnacle Nissan service team. First time Wes helped me he was top tiee. Thank you
Business response:
Hi Smurlaw, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!
Fast efficient service with a friendly service manager! Fixed what was wrong timely and thoroughly!
Business response:
Thanks, Andrew! We’re thrilled to hear you had a great experience with our service team. Timeliness and thoroughness are our priorities, and your feedback means a lot. Looking forward to serving you again!
Pinnacle Nissan has a 4.3 star rating with 7,919 reviews.
Pinnacle Nissan is closed now. It will open at 9:00 a.m.