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Pinnacle Nissan

4.3

About this business

Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.37,919 reviews
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johndswartz1953's profile image
johndswartz1953 
11 months ago

Excellent service agent, timely repairs quite pricey. Excellent automated phone system Billy was very helpful 

Business response:

Hi John, we appreciate your feedback! We're glad to hear you had a positive experience with our service and that Billy was able to help you. We continually strive to improve, so your thoughts on pricing are valuable. Thank you for choosing us! 

JustACaliGRL's profile image
JustACaliGRL 
11 months ago

Billy in service has been a huge blessing all throughout the needed repairs they’ve done for us. He is always making sure my vehicle is on the road safely all the while making sure not to break our bank account. We highly recommend Pinnacle service dept. 

Business response:

Thanks! We're thrilled to hear that Billy has made such a positive impact during your repairs. Providing excellent service without breaking the bank is our goal, and it's great to know we succeeded. We appreciate your recommendation and look forward to serving you again! 

DOWNINGROBERT68's profile image
DOWNINGROBERT68 
11 months ago

Eddy was awesome and very helpful I appreciated his excellent communication and customer service skills. Excellent candidate for promotion! 

Business response:

Downingrobert68, we're so glad that we were able to go above and beyond your expectations! 

JSTRIZ's profile image
JSTRIZ 
11 months ago

Clean & efficient felt ver comfortable leaving my vehicle with them. I look forward to having them in mind for any future vehicle needs. 

Business response:

Thanks for your fantastic review! We're thrilled to hear you had a clean and efficient experience with us. Your trust means a lot, and we look forward to being your go-to for any future vehicle needs. Safe travels! 

ECASE0's profile image
ECASE0 
11 months ago

Very organized and seamless operation with a comfortable waiting area to relax in during service 

Business response:

Thanks! We're thrilled to hear you enjoyed our organized operation and comfortable waiting area. Your satisfaction is our priority, and we look forward to providing you with excellent service again soon! 

SENSIBL2's profile image
SENSIBL2 
11 months ago

Jordan was my service advisor. He was friendly, experienced and knowledgeable. Not pushing for services that can be held off for another time. He gave me a ball park time factor when my car would be completed and it was right on the mark. Kept me informed throughout the service. 

Business response:

Thank you! We’re thrilled to hear about your positive experience with Jordan. Our team strives to provide friendly and transparent service, and it’s great to know we hit the mark. Your feedback motivates us to keep delivering the best for our customers! 

ALEXBEER0906's profile image
ALEXBEER0906 
11 months ago

Always treated well at this location. Staff is very respectful and took the time to make sure I was Taken care of 

Business response:

Thanks for the fantastic feedback, Alex! We're thrilled to hear that our team provided you with respectful and attentive service. Your satisfaction is our top priority, and we look forward to welcoming you back soon! 

smurlaw's profile image
smurlaw 
11 months ago

I needed basic service. Oil change etc. Brakes were recommended for replacement last visit. Wes helped me. We reviewed past recommendations and asked he have techs inspect for any other needed maintenance.. That's exactly what was done. I sgreed to all and my car is back at 100 percent. I am ever impressed by and committed to the Pinnacle Nissan service team. First time Wes helped me he was top tiee. Thank you 

Business response:

Hi Smurlaw, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations! 

ANDREW.FOTIS's profile image
ANDREW.FOTIS 
11 months ago

Fast efficient service with a friendly service manager! Fixed what was wrong timely and thoroughly! 

Business response:

Thanks, Andrew! We’re thrilled to hear you had a great experience with our service team. Timeliness and thoroughness are our priorities, and your feedback means a lot. Looking forward to serving you again! 

Frequently asked questions about Pinnacle Nissan

How is Pinnacle Nissan rated?

Pinnacle Nissan has a 4.3 star rating with 7,919 reviews. 

When is Pinnacle Nissan open?

Pinnacle Nissan is closed now. It will open at 9:00 a.m.