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Platinum Home Mortgage (NMLS 13589) - Richmond, CA

4.9

Location details

2938 B Hilltop Road, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9247 reviews
Sergio B.'s profile image
Sergio B. 
on Birdeye

3 years ago

Real straight forward and always answered all questions as soon as possible. Definitely recommend! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Maria C.'s profile image
Maria C. 
on Birdeye

3 years ago

Yo les quiero dar las gracias por avernos ayudado con este proceso paso a paso ustedes resuelven cualquier duda que uno tiene y yo de corazón los recomiendo ustedes ofrecen muy buen servicio. Muchas gracias. 

Business response:

Thank you, Maria! We are happy that your experience was a great one! 

Christine Lautan M.'s profile image
Christine Lautan M. 
on Birdeye

3 years ago

As a first time home buyer, the people at Platinum Home Mortgage, were very helpful and patient and answered all of the questions I had regarding the loan process. During my home buying experience, I mainly worked with Grace Davis , who was awesome from the pre-approval stage through the closing stage. She answered all of my questions and I had plenty of them, considering all of this was new to me. She even hopped on a call with me during off hours to make sure my questions were answered in a timely manner, so that I could m... read more

Business response:

We appreciate your glowing review! 

Alfonso c.'s profile image
Alfonso c. 
on Birdeye

3 years ago

This people are amazing ,they will guide you through all of your needs and they will make sure you get the best deal on your loan 💵, they have a very professional team that treat you with respect and understand your needs, thanks for all your help, it was a wonderful experience working with you guys!! Happy customer.. 

Business response:

Thank you very much for your review, Alfonso! 

Rosalva Ornelas G.'s profile image
Rosalva Ornelas G. 
on Birdeye

3 years ago

You were responsive , kept me informed about the process and I am grateful for your service 

Gloria Jean P.'s profile image
Gloria Jean P. 
on Birdeye

3 years ago

Grace and the team did a really great job of guiding me through the mortgage funding process. While their work load was very busy, they made time to answer questions and provide assistance as needed. Job well done Platinum Home Mortgage team! 

Business response:

Thanks for the great review! We are glad that your experience met expectations overall. 

Tessa J.'s profile image
Tessa J. 
on Birdeye

3 years ago

I absolutely love this company!!!! They help you out from start to finish. 

Business response:

Thank you very much for your review, Tessa! 

Ignacio D. V.'s profile image
Ignacio D. V. 
on Birdeye

3 years ago

I am more than pleased for the work Platinum home Mortgage has done. They are true professionals. Their friendly and compassionate staff truly went above and beyond for me. Thank you.!!! 

Business response:

Thank you, Ignacio D.! We are happy that your experience was a great one! 

Gerardo Cuevas M.'s profile image
Gerardo Cuevas M. 
on Birdeye

3 years ago

Very helpful from start to finish. Thank you! 

Business response:

Thank you, Gerardo Cuevas! We are happy that your experience was a great one! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 4.9 star rating with 247 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m. 

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