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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,236 reviews
Kaci D.'s profile image
Kaci D. 
on Birdeye

2 years ago

Rachel and Yusef are beyond AMAZING!! They both went above and beyond to answer all of our questions at all times. They explained the refinance process and made sure we were comfortable the entire time. Not only did they get us an amazing rate but they explained all the facts and made sure we understood all of our options. We could not have had an easier experience from start to finish. Thank you both for your hard word, dedication and phenomenal customer service! We highly recommend Platinum Home Mortgage! The Diaz Family 

Business response:

Kaci, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Quintilla M.'s profile image
Quintilla M. 
on Birdeye

2 years ago

Krista was amazing she went above and beyond to get me closed on the 29th of October totally enjoyed working with her. 

Business response:

Thank you, Quintilla! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Samantha L. O.'s profile image
Samantha L. O. 
on Birdeye

2 years ago

Randy was excellent to work with! He was so responsive and helped answer all questions we had. He walked us through the whole process and made sure it was expedited and we felt comfortable! 

Business response:

Hi Samantha L., Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Michael K M.'s profile image
Michael K M. 
on Birdeye

2 years ago

Great Lakes Mortgage was great to deal with. Quick and efficient! All personnel I dealt with were knowledgeable and friendly. Great rates too! Definitely recommend using them!! 

Business response:

Thank you, Michael K! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Joshua P M.'s profile image
Joshua P M. 
on Birdeye

2 years ago

Andrew Mikkila is fantastic. I’d recommend him to anyone looking to purchase or refinance a home. He was diligent throughout the process and provided valued insight. 

Business response:

Joshua P, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Molly A. L.'s profile image
Molly A. L. 
on Birdeye

2 years ago

It was so pleasant and easy. No pressure just kind people looking out for me. I was really happy with the process and everyone I interacted with. Amazing people to work with. 

Business response:

Molly A., Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Ben S.'s profile image
Ben S. 
on Birdeye

2 years ago

Randy was very helpful and professional during the home buying process. He went out of his way to be available to us, and talked us through every step along the way. 

Business response:

Thank you, Ben! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Mary S.'s profile image
Mary S. 
on Birdeye

2 years ago

Randy has helped me three times; once for a refinance and twice for home purchase. His patience and kindness are unparalleled. I have brain issues and there were many times he had to walk me through things. He makes sure that I get the best interest rate and terms for my loan. I highly recommend Randy for your home buying and/or your refinance needs! 

Business response:

Mary, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Mark H.'s profile image
Mark H. 
on Birdeye

2 years ago

This is my first time buying a home. Rachel and Yusef were more than amazing. They were patient with me as I asked a ton of questions. My next purchase or refinancing will be with them. I recommend you use them for your next home buying/refinancing needs. Top notch. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,236 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m. 

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