Platinum Home Mortgage (NMLS 13589)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,236 reviews
Javier de S.'s profile image
Javier de S. 
on Birdeye

2 years ago

Great work from Bianca and her team, dealt with all hurdles that came our way like a true pro and made our dreams come true as she promised in the beginning. Thank you for everything and highly recommend their services. Always on point and always there to answer any questions we had, thank you! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Bill H.'s profile image
Bill H. 
on Birdeye

2 years ago

Lucas Schell was very responsive to all of my questions and concerns throughout the transaction. I would highly recommend Lucas in the future. We went through three different lenders to get the best rate available. 

Business response:

Thank you, Bill! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Julian and V.'s profile image
Julian and V. 
on Birdeye

2 years ago

Working with Platinum was a GREAT experience! They responded all our questions and requests. They were helpful and process things timely. We highly recommend working with them. 

Business response:

Hi Julian And, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Xai C.'s profile image
Xai C. 
on Birdeye

2 years ago

We had the opportunity to work with Senior Loan Officer Cha Xiong. Cha provided knowledge about the lending and buying process of our home. He was responsive, professional and helped us resolve all the hiccups we came across. Cha was productive and provided information or results quickly. We would recommend Platinum Home Mortgage to family and friends and would definitely come back for future services. 

Business response:

Hi Xai, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Jessica V.'s profile image
Jessica V. 
on Birdeye

2 years ago

Kevin was awesome! Very determined and patient:-) 

Business response:

Thank you, Jessica Sofia, for this great review about your experience with us! 

Keith B.'s profile image
Keith B. 
on Birdeye

2 years ago

Steve Carlson has now handled two purchases for us. He is on the ball. He makes the application process as simple as these things can be without compromising quality or cutting corners. If we ever buy again, he will be our first call. Highly recommend!! 

Business response:

Keith, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Kiko C.'s profile image
Kiko C. 
on Birdeye

2 years ago

What a journey our home buying process was with our great friend Jon Daco! He was there from the very beginning and helped fan the flame of belief that my wife and I could make our dream come true, becoming homeowners in the Bay Area. Throughout the process, his words of encouragement and support helped keep us hopeful, open-minded, and positive. His knowledge, experience, and insight gave us confidence and peace of mind. And his determination, grit and perseverance demonstrated to us his unwavering spirit to reach our ... read more

Business response:

Hi Kiko, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Grace M.'s profile image
Grace M. 
on Birdeye

2 years ago

All the staff was great. I personally worked with Kimberly Smith the mortgage officer; it was a great experience for us. She was very helpful throughout our loan process. She is also a very sweet and kind person. She will help you and answers all the questions that you may have. She is very knowledgeable and love her work. I cannot thank her enough for all the help that she gave us during our loan process. Thank you Kimberly Smith for being so helpful. I really appreciate all your help in helping us accomplish our dream to g... read more

Business response:

Grace, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

PAUL J. C.'s profile image
PAUL J. C. 
on Birdeye

2 years ago

Crystal was great, our government (FNMA) not so much. I realize the govt issue is unavoidable and everything worked out in the end. Crystal was great! 

Business response:

Paul J., thank you for your review and for choosing us for your home financing needs! We appreciate your feedback and hope you are enjoying your home. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,236 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com