This profile has been claimed by the business owner or representative.
Platinum Home Mortgage (NMLS 13589)
- Mortgage Lenders
- Hoffman Estates, IL
Location details
2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | Closed |
Great people to work with!! They are nice, trustworthy, and make everything very easy. I highly recommend using GLMF.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
It was good I just felt like it was extremely long and drawn out for what it was. I definitely recommend Platinum Home Mortgage though.
Business response:
Thank you for this wonderful review, Heath E.. We're glad to be of assistance with your future home financing needs.
Grant and his team are the Best around, they all work so well together to make home buying or refinancing a breeze. Always look for the best for you. Wouldn’t go anywhere else. I would give them ten stars if I could. Thanks, Chris Donaldson
Business response:
Hi Christopher E. Donaldson, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
It was not an easy process but it did happen. Thank you PMH Team and wishing you more business success.
Business response:
Thank you for this wonderful review, Brenda. We're glad to be of assistance with your future home financing needs.
I got the impression their not really knowledgeable on VA Loans and lacked communication with my realtor. My boss and I were constantly asked for documents they already had. Which of course concerned me. Their were a few conversations and emails I didn't appreciate seeing because I definitely do not enjoy being talked down to or about. I finally have my house and I'm glad its over. Elliot is the only one who made this process less painful.
Business response:
Hi Seferina E. Torres, thank you for taking a moment to leave us a review. We're sorry to hear that you're not totally satisfied with your experience. We'd like to invite you to reach out to us to discuss how things went, what we can do to improve, and answer any lingering questions. Please give us a call at 1-874-797-9500 and ask to speak with our Customer Feedback Department.
Yusuf and Rachel were a pleasure to work with. They showed a lot of patience through the whole process and utmost professionalism. I would recommend Platinum Mortgage to all my friends and family. Keep up the good work!
Business response:
Thank you, Nigar! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
It was such an easy and smooth process. I was not expecting it to be so problem free. Communication was excellent and Steve either answered the phone or quickly returned the call. It was a great experience.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
lucas was awesome, I appreciate his insight and our long winded conversations. Keep up the great work!
Business response:
Hi Matthew, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
This is our second time working with Michael Botelho and my experience has been excellent! At this point he feels like family. Works efficiently and delivers. Anytime I think or buying or refinancing he is our go to mortgage consultant. I definitely recommend him!
Business response:
Thank you, Jennifer And! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Frequently asked questions about Platinum Home Mortgage (NMLS 13589)
How is Platinum Home Mortgage (NMLS 13589) rated?
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,236 reviews.
When is Platinum Home Mortgage (NMLS 13589) open?
Platinum Home Mortgage (NMLS 13589) is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com