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Platinum Volkswagen - Sales

4.9

About this business

Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more

Location details

340 W Old Country Rd, Hicksville, NY, 11801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.91,210 reviews
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2009 VOLKSWAGEN CC LUXURY Owner's profile image
2009 VOLKSWAGEN CC LUXURY Owner 
4 years ago

Quick and great. Two big recalls done same day. 

Business response:

Hi! We're so happy we were able to help you out! We look forward to your next visit! Take care! 

2017 VOLKSWAGEN PASSAT R-LINE Owner's profile image
2017 VOLKSWAGEN PASSAT R-LINE Owner 
4 years ago

Great service. Pleasant staff and very helpful. 

Business response:

We're happy you found our staff to be so supportive during your experience here at Platinum Volkswagen - Sales. Please don't hesitate to reach out to us if there's anything more we can do! 

2013 VOLKSWAGEN PASSAT SE Owner's profile image
2013 VOLKSWAGEN PASSAT SE Owner 
4 years ago

Mid pandemic, they were taking great precautions: kept everyone outside, gloves, plastic lining seat and steering wheel, and providing lyfts for shuttle service. Overall service was great. Nothing left more broken than it arrived and the service I needed were done in a timely manor. 

Edna M.'s profile image
Edna M. 
4 years ago

Prompt response to my inquiry and efficient with my time. Given COVID-19 limitations the process was all virtual using email and text. Buy far the best purchasing experience Ive ever had. The car I purchased was as described and I appreciated all the video and photos sent prior to making my decision. 

Business response:

Hey Edna, thank you for your business during these tough times. We appreciate the understanding of how we have to do business in a safe manner. We thank you again for your purchase. Please be safe. 

2018 SUBARU OUTBACK 2.5I LIMITED Owner's profile image
2018 SUBARU OUTBACK 2.5I LIMITED Owner 
4 years ago

Prompt & courteous service, I only use Platinum VW for my car. 

Business response:

Hi, we are very happy to have provided you with such prompt and courteous service! We look forward to your next visit! Take care! 

2018 VOLKSWAGEN PASSAT S/R-LINE Owner's profile image
2018 VOLKSWAGEN PASSAT S/R-LINE Owner 
4 years ago

John is my service manager, he always makes it easy. He explains everything. 

Business response:

Hi, we are very happy John provided you with such a positive experience! We look forward to your next visit! Take care! 

2019 VOLKSWAGEN PASSAT WOLFSBURG Owner's profile image
2019 VOLKSWAGEN PASSAT WOLFSBURG Owner 
4 years ago

Great techs and great service. 

Business response:

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Platinum Volkswagen - Sales! We hope to see you soon! 

Mohammed R.'s profile image
Mohammed R. 
4 years ago

JOE! You want to deal with this guy. Responsible, respectful and overall nice guy. Owned up to a small error and hand delivered the car to my location of preference during this pandemic. Easy going dealership, to my opinion and experience. 

Business response:

Mohammed, we're happy you found Joe to be so supportive during your experience here at Platinum Volkswagen - Sales. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! 

2009 VOLKSWAGEN JETTA SE/SEL Owner's profile image
2009 VOLKSWAGEN JETTA SE/SEL Owner 
4 years ago

Best dealer on Long Island. Service department was clean and professional 

Business response:

Hi there, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call. We hope you have a wonderful day! 

Frequently asked questions about Platinum Volkswagen - Sales

How is Platinum Volkswagen - Sales rated?

Platinum Volkswagen - Sales has a 4.9 star rating with 1,210 reviews. 

When is Platinum Volkswagen - Sales open?

Platinum Volkswagen - Sales is open now. It will close at 4:00 p.m.