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Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
340 W Old Country Rd, Hicksville, NY, 11801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
The service was friendly and explained everything easily and simply. My own complaint was it took over four hours for an oil change and safety inspection.
Business response:
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy drop off / Easy pick-up. Ready before promised. Friendly service adviser. Didn't try to push "Extras"
Business response:
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Steve my service advisor was excellent
Business response:
Hello, we are glad Steve could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional and detailed!
Business response:
Hi, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
The engine feels way better
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have an old vw rabbit which needed much care due to wear and tear items. Vehicle was well taken care of and loaner car provided. What a smooth transaction. Even after it was done my wife had an issue with her battery and they replaced it on the spot. No games. Honest and detailed feedback. They provide videos of initial findings. Staff is great even under stressful times they manage to get things done and right. Thank you platinum!
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Platinum Volkswagen - Sales! If you have any further questions, please give us a call. We're always happy to help! Take care!
Attention to detail and the service was done quick. I will come back here to perform service on my vehicles.
Business response:
We appreciate your positive review of your recent experience with us! We look forward to your next visit! Take care!
Very professional. Work completed in a timely manner. I was keep updated as the day went on. Easy pick-up.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Work was done well, pleasant people to deal with ,no issue found.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Platinum Volkswagen - Sales has a 4.9 star rating with 1,273 reviews.
Platinum Volkswagen - Sales is open now. It will close at 5:00 p.m.