This profile has been claimed by the business owner or representative.
PM Pediatric Urgent Care
- Urgent Care
- Naperville, IL
About this business
Location details
2835 Showplace Dr, STE 119, Naperville, IL, 60564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
I took my daughter to this urgent care on the fourth day of her fever, cough, and other symptoms. The doctor saw her for less than five minutes and told us she likely had a virus, dismissing any need for further testing. Despite my concerns and asking whether she needed antibiotics, he insisted it was viral and sent us home with nothing but instructions to continue Tylenol. I was especially concerned that he didn’t run any tests, even to rule out common illnesses like COVID or the flu. He seemed to rule them out without any... read more
Absolutely awful, will never return. The doctor was so condescending and had such horrible bedside manner. I'm a nurse that has floated in two different hospitals (that is working in many different floors) and I worked in the ER so I have seen some physicians with terrible bedside manner...if I am telling you that you're awful, then that is saying something!! There are so many medical providers to choose from--choose another one, I implore you.
Business response:
Hello Alexis, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Few positives and negatives Positive: Good experience with doctor and nurse Negative Lengthy form fill up every time you visit. This can be fixed. It is tough to fill up when you have small sick kid with you They should prioritize based on urgency. My kid has deep crack on skin and she was bleeding but they didnt care about it and give us appointment after 75 min. They should show more empathy!
Business response:
Hi, Vishal. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.7 star rating with 1,236 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.