PM Pediatric Urgent Care

4.6

Urgent Care
Naperville, IL

About this business

Healthcare Pediatricians Urgent Care

Location details

2835 Showplace Dr, STE 119, Naperville, IL, 60564, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 10:00 p.m.
Tue	10:00 a.m. to 10:00 p.m.
Wed	10:00 a.m. to 10:00 p.m.
Thu	10:00 a.m. to 10:00 p.m.
Fri	10:00 a.m. to 10:00 p.m.
Sat	7:00 a.m. to 11:00 p.m.
Sun	7:00 a.m. to 11:00 p.m.

4.61,323 reviews

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Megan Van C.

a month ago

There’s not really a sense of urgency amongst the staff. They had trouble telling me if my son had a strep test or not from the week before. I don’t feel a great bedside manner with doctor. Everyone seems to just go through the motions and acts bothered that you’re there. I got mixed reviews on my daughters throat looking inflamed from nurse and then looking ok from doctor. This isn’t first time I’ve felt this way there and will not go back.

Business response:

Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.

Victor S.

8 months ago

Registration process for 1st time is time-consuming

Jonathan O.

a year ago

From beginning to end even though I was a walk in, it took four hours from beginning to end. Should have gone elsewhere. Was very disappointed with the experience.

Business response:

Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.

Kevin R.

a year ago

I took my daughter to this urgent care on the fourth day of her fever, cough, and other symptoms. The doctor saw her for less than five minutes and told us she likely had a virus, dismissing any need for further testing. Despite my concerns and asking whether she needed antibiotics, he insisted it was viral and sent us home with nothing but instructions to continue Tylenol. I was especially concerned that he didn’t run any tests, even to rule out common illnesses like COVID or the flu. He seemed to rule them out without any... read more

Alexis P.

a year ago

Absolutely awful, will never return. The doctor was so condescending and had such horrible bedside manner. I'm a nurse that has floated in two different hospitals (that is working in many different floors) and I worked in the ER so I have seen some physicians with terrible bedside manner...if I am telling you that you're awful, then that is saying something!! There are so many medical providers to choose from--choose another one, I implore you.

Business response:

Hello Alexis, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.

Vishal Kumar D.

a year ago

Few positives and negatives Positive: Good experience with doctor and nurse Negative Lengthy form fill up every time you visit. This can be fixed. It is tough to fill up when you have small sick kid with you They should prioritize based on urgency. My kid has deep crack on skin and she was bleeding but they didnt care about it and give us appointment after 75 min. They should show more empathy!

Business response:

Hi, Vishal. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.