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PM Pediatric Urgent Care
- Urgent Care
- Brick Township, NJ
About this business
Location details
990 Cedar Bridge Ave, Suite A01A, Brick Township, NJ, 08723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Staff was wonderful, facility was clean great experience
Business response:
Hi Heather. Thank you for the review! Your satisfaction is our top priority.
The doctor who saw my son was rude and unprofessional. She was more concerned about my son’s tongue tie than treating him for the cough I brought him in for. She spent little time actually attempting to help and ease my worries regarding his cough and was more focused on letting me know I made the wrong decision not getting his tongue tie fixed at birth and letting me know I can bring him to her practice and she will cut the tie for $350. My experience was awful and a waste of my time and money. I will never be going back he... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
If I could give 0 stars to this place I would. Ended up here only because I was unable to get into our normal pediatricians and was looking for an answer! The only positive was a relatively quick wait time and the woman at the front desk was pleasant. I brought my daughter in for a rash on her butt. I explained this seemed different than a typical diaper rash we have dealt with in the past. Dr. took one peek at it and honestly seemed like he was annoyed. She had a few other bumps on her arms and I asked if the two could be r... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The receptionist incorrectly told us we had a $50 co-pay. I showed her the Aetna website where it shows $0 and I called Aetna and gave her the phone where they explained that the office is a tier one $0 co-pay provider and still my daughter could not be seen unless I paid. This is an unfair position to put a patient in because of a discrepancy between computer systems. Patients should not ever have to be the middle man in a situation like this when we are trying to find care for our sick or injured child. We ended up leaving... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Nurse and doctor were rude and unprofessional. Other staff members were great, but unfortunately our experience was very poor.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
This was our 4th time going but last night was the worst experience. It was a complete waste of time going. The doctor seemed bothered that we were there and left us with ZERO information besides she’s sick.
Rude staff rude doctor
Business response:
Hello Taylor, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
I took my daughter here because she was coughing for 1 week, her chest started to hurt this night and was starting with congestion. Everyone was very friendly but I was told my daughter just had a cold (this was at night) no medicine needed. The next day I took her to her doctors and she had a severe case of bronchitis that did not happen over night, needed antibiotics, steroids, and an inhaler. Big miss by PM Pediatric Urgent Care.
Business response:
Dear Jessica, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will c... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 475 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.