PM Pediatric Urgent Care

4.2

Urgent Care
Rockville, MD

About this business

Healthcare Pediatricians Urgent Care

Location details

12254 Rockville Pike, Rockville, MD, 20852, United States

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Weekday	Schedule	Status
Mon	11:00 a.m. to 11:00 p.m.
Tue	11:00 a.m. to 11:00 p.m.
Wed	11:00 a.m. to 11:00 p.m.
Thu	11:00 a.m. to 11:00 p.m.
Fri	11:00 a.m. to 11:00 p.m.
Sat	11:00 a.m. to 11:00 p.m.
Sun	9:00 a.m. to 11:00 p.m.

4.2913 reviews

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Kara S.

a year ago

All process went well even in the Sunday afternoon and not long wait time

Business response:

Hi, Kara. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jeannette M.

a month ago

Terrible experience, I came in with my daughter that had a high fever, high heart rate, all of the cold symptoms you could think of. She has an underlying condition so I quickly decided to make a stop here to at least get a rapid in-house test. Walked in 20 mins before they close, the receptionist was willing to send me away because they close at 11, he did not acknowledge the fact that I left home that late for the well being of my daughter, besides they had 20 mins to do what they had to do and go home. Rapid tests don’t... read more

Business response:

Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.

Nikecia C.

2 months ago

CUSTOMER SERVICE. We were the only other present in the reception area. The receptionist was extremely rude. She started out the exchange by saying well give me a minute and then it went downhill from there. She told me basically to go sit down by saying she sent me a text message so that I could fill out the forms, there was no text message and when I went to ask her about it, she became even more Disrespectful. I Told her that her attitude was inappropriate and that she was being rude. Her response was “OK” and shrugged he... read more

Business response:

Sofia Amaya G.

7 months ago

I didnt like i made the appointment and i wait still half and hour to be seen

Laurie Ellen D.

8 months ago

Wonderful care by nurse and doctor but our appointment was at 9 pm and we weren't seen until after 11 pm. What is an appointment for? You shouldn't be allowed to make an appointment online if PM Pediatrics can't see you within 20 minutes of your appt. time.

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.

Eric S.

8 months ago

We are expecting to see the doctor tonight. I hope the severe coughing and restless nights will be over, thank you!

Randy B.

11 months ago

I took my kid in due to a sports injury and asked for an X-ray. Provider looked at his wrist and was knee and said it was just a sprain. The next day we went to MedStar Urgent Care; they actually took an X-ray and found there was a fracture and knee effusion.

Business response:

Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.

Taya t.

a year ago

Appointment was canceled and no one called me or trxt me as they claimed they did

Business response:

Hi Taya, We are grateful to hear from you and are disappointed to hear that you experienced miscommunication during your visit. At PM Pediatric Care, we strive to provide clear communication with all our patients. We have shared your review with our management team in hopes of making necessary improvements. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. Thank you for reaching out.

Aneliya K.

a year ago

The front desk are horrible,but the nurse and the doctor were great.