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PM Pediatric Urgent Care
- Urgent Care
- Queens, NY
About this business
Location details
253-11 Hillside Ave., Queens, NY, 11426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I loved everything V friendly and well professional staff .
Business response:
Hi, Valentina. Your feedback is highly appreciated. Thank you for the review!
Fast in and out with 2 kids, I made a mistake with appointments and it wasn’t a big deal. The front staff was so nice and the doctor was amazing.
Business response:
Hi, Robyn. Thanks for taking the time to share your positive experience. We truly appreciate it!
It was easy to make an appointment, and it went well.
Business response:
Hi, Ana. Thanks for taking the time to share your positive experience. We truly appreciate it!
Wait time issue
Business response:
Hi Benjamin, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
Good staff and quick work
Business response:
Hello Fathima, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
The diagnosis was wrong. Why because the MA gave wrong vitals like wrong oxygen level and wrong temperature. She was restless and impatient especially to check baby’s oxygen level. It was’t 99 but she entered that. I don’t know what the doctor checked on her chest for cough but mentioned clear and nothing happened. Do you know what happened? Pneumonia. Yes! Today! At stonybrook pediatrician Dr. Santos diagnosed that Ariyoshi has pneumonia and gave amoxicillin. A 7 month baby. Remove that blind doctor and MA. I don’t want to ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
The worst experience ever at an urgent care, the doctor was nice but the entire staff was disrespectful and hostile. Will never return there again.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Doctor bedside manner was lacking. Doctor was impatient - surprised and hurt my four year old when she used the tongue depressor. Neither nurse nor doctor washed or sanitized hands when they came into our room. The nurse came in wearing gloves and never changed into new gloves. Unacceptable and unhygienic especially during the winter season and dealing with young children. I will be taking my daughter elsewhere and notifying our pediatrician of our experience.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I will never come back to this location. I made an appointment for 1pm & was not seen until 3:30pm. Pathetic
Business response:
Hi Christopher, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 417 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 9:00 p.m.