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PM Pediatric Urgent Care
- Urgent Care
- Queens, NY
About this business
Location details
253-11 Hillside Ave., Queens, NY, 11426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The diagnosis was wrong. Why because the MA gave wrong vitals like wrong oxygen level and wrong temperature. She was restless and impatient especially to check baby’s oxygen level. It was’t 99 but she entered that. I don’t know what the doctor checked on her chest for cough but mentioned clear and nothing happened. Do you know what happened? Pneumonia. Yes! Today! At stonybrook pediatrician Dr. Santos diagnosed that Ariyoshi has pneumonia and gave amoxicillin. A 7 month baby. Remove that blind doctor and MA. I don’t want to ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
The worst experience ever at an urgent care, the doctor was nice but the entire staff was disrespectful and hostile. Will never return there again.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Doctor bedside manner was lacking. Doctor was impatient - surprised and hurt my four year old when she used the tongue depressor. Neither nurse nor doctor washed or sanitized hands when they came into our room. The nurse came in wearing gloves and never changed into new gloves. Unacceptable and unhygienic especially during the winter season and dealing with young children. I will be taking my daughter elsewhere and notifying our pediatrician of our experience.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I will never come back to this location. I made an appointment for 1pm & was not seen until 3:30pm. Pathetic
Business response:
Hi Christopher, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
The doctor who treated my son was very unfriendly. I asked her for medication for my child who has had a fever and cough and I am still waiting for her to send it to the pharmacy! It is the first time that I have had a doctor like that since I have been going to this place for more than a year!🙂↔️😤
Business response:
Dear Ana, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. Our management team would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family ... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 499 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 9:00 p.m.