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PM Pediatric Urgent Care
- Urgent Care
- Prosper, TX
About this business
Location details
1300 Childrens Wy, Suite #W1100, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 8:00 p.m. | |
| Tue | 12:00 p.m. to 8:00 p.m. | |
| Wed | 12:00 p.m. to 8:00 p.m. | |
| Thu | 12:00 p.m. to 8:00 p.m. | |
| Fri | 12:00 p.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I had an appointment for 11:30. We didn’t get back to a room until 12:30 and then we didn’t see a doctor for another hour. It was like torture sitting in a room the size of an area rug with a sick 3 year old for that long. When I voiced my upset I was told that you book multiple people for the same time slot AND take walk ins.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Nurse and doctor were great! They spent a lot of time with us and showed great care for my son.
Avoid. I went here thinking they would be better for my daughter since it is pediatrics. They are still charging me money 2 months after service even though I paid my co-pay. No testing was done for my daughter. Just told it was viral and go home and keep her comfortable. She was seen by a PA and not an MD. I ended up having to take her to her pediatrician 2 days later and got testing done and medication started. She was miserable and very sick and they did nothing to help her. Just over charge.
Business response:
Hello Meredith, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your fami... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 355 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 12:00 p.m.