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PM Pediatric Urgent Care
- Urgent Care
- Herndon, VA
About this business
Location details
905 Herndon Pkwy, Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I had an appointment at 2pm but wasn’t seen by the dr until almost 3:30pm and checked my son for about five minutes. Said it was viral and there was nothing to do.
Business response:
Thank you for taking the time to share your experience. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made.
I am extremely disappointed with the service at this urgent care, a place where my family has visited over 20 times in the past two years. During a recent visit on 04/16/2024, the front desk named Annelise A was less than accommodating when I explained that I was in between receiving my new insurance card due to a job change, though my coverage was active from day one. Despite offering to pay out of pocket and seek reimbursement later, the staff insisted on cancellation initially and later allowed the appointment only after ... read more
I came in for my daughter due to high fever and bad cough. It was all disregarded, no test were run. I ended up taking her to her pediatric doctor. Come to find out my daughter had the flu and if they had ran test at my visit my daughter would’ve been on meds a whole 24hrs prior.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 552 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.