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PM Pediatric Urgent Care
- Urgent Care
- Herndon, VA
About this business
Location details
905 Herndon Pkwy, Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I truly do like going to PM but I had a terrible experience with them this time around. My daughter came in feeling terrible. I had no problem with the nurse. It was when the doctor came in the problem started. You could see instantly she wasn't all smiles which is completely fine. However, I found her approach very aggressive. My daughter is 4 years old and earlier that week she had gotten the flu shot so she was a bit nervous at the doctor. The doctor wanted to check her ears, but she was getting upset about it. The daught... read more
Business response:
Hello Suhana, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family ... read more
Health intake form asked the preferred pronouns of my 3 year old.
Business response:
We appreciate your feedback, Caitlin. If you would like to discuss your experience further, don't hesitate to reach out to us at info@pmpediatrics.com. We would love the opportunity to resolve any issues.
I had a bad experience because I took my son there and the doctor gave nothing at all. She didn’t give me a prescription and told me to come back if it keeps on (the bad cough he had). Of course its going to keep going without prescription! She was just trying to get me to come there repeatedly knowing she can finish it up within one visit. I won’t ever come back.
Business response:
Hi, Daysi. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
I had an appointment at 2pm but wasn’t seen by the dr until almost 3:30pm and checked my son for about five minutes. Said it was viral and there was nothing to do.
Business response:
Thank you for taking the time to share your experience. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made.
I am extremely disappointed with the service at this urgent care, a place where my family has visited over 20 times in the past two years. During a recent visit on 04/16/2024, the front desk named Annelise A was less than accommodating when I explained that I was in between receiving my new insurance card due to a job change, though my coverage was active from day one. Despite offering to pay out of pocket and seek reimbursement later, the staff insisted on cancellation initially and later allowed the appointment only after ... read more
I came in for my daughter due to high fever and bad cough. It was all disregarded, no test were run. I ended up taking her to her pediatric doctor. Come to find out my daughter had the flu and if they had ran test at my visit my daughter would’ve been on meds a whole 24hrs prior.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 460 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 9:00 a.m.