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PM Pediatric Urgent Care
- Urgent Care
- Abington, PA
About this business
Location details
1495 Old York Rd Towne Center, Abington, PA, 19001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
the doctor came in and saw my daughter literally for 2 minutes, literally didn’t check her out whatsoever; recommended benadryl for a fever of 100 and sent us home
Business response:
Dear Ashley, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. Our management team would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your fami... read more
This was our first visit for my son, who hurt his little finger. Unfortunately, they entered my phone number incorrectly, so I couldn’t set up the portal from home. It took me an hour to get a simple portal set up. Once I did, I saw a note stating there was no fracture in his finger. However, the next morning, our primary care physician called to inform us that his finger was actually fractured. I received no notification from the portal about this. Oddly, there are two conflicting results on the portal—one indicating no fra... read more
Business response:
Dear Fevzi, Your feedback is important to us. We are concerned to hear that you were disappointed with your visit experience. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon and wis... read more
The front desk was absolutely horrible. The woman didn’t even acknowledge me and my child when we walked up, I had to say excuse me and she looked at me as if I was bothering her. She was so cold and rude and just yelled orders at me to give her the information she needed. She wanted me to use, the app to fill out my information, but it wasn’t working so she huffed and puffed because she actually had to do her job. Didn’t even look at me and just pointed and said sit down. The Tech in the back was nice, but the doctor came i... read more
Business response:
Hello Brittany, Your feedback is important to us. We are sorry to hear about your experience with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care, excellent customer service, and we believe in kindness and respect for all of our patients and families. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your... read more
I normally like this urgent care but my most recent visit was not a good experience. The doctor did not even touch my daughter when I brung her in for an unknown and quick spreading rash. Upon examination, the doctor Stayed a foot away and asked me to lift her shirt, hands, etc so he could “have a look”. Proceeded to tell me what he thought it was from a foot away and also told me that what he diagnosed was not contagious and needed no antibiotic and she could return to school. I told him that his diagnosis didn’t feel accur... read more
Business response:
Dear Cherelle, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and excellent service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child is feeling better and wis... read more
I am not sure if there was just one doctor in the office or not but the scheduled wait time was not okay. Once we were able to see the doctor with a follow up with on a consistent two week cold/congestion the doctor only looked in his eyes, mouth, listen to his chest and said he was fine because i told her about some of the remedies i was doing home. No follow up to see if he had covid, strep throat, or sinus issues or even to see the primary or nothing. I was not handed discharge paperwork. I normally do not complain at ... read more
Business response:
Dear Jasmina, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 681 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.