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PM Pediatric Urgent Care
- Urgent Care
- Clifton, NJ
About this business
Location details
780 Route 3 West, Clifton, NJ, 07012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
We still have to wait long even if we booked our appointment ahead.
I received looks from the receptionist. I’m not sure if it was a race thing or not but I was made extremely uncomfortable. The rest of the staff was perfect. Hire a better non racist receptionist
I went in because I believe my son had strep or the flu. He was given a strep test which was negative, when I asked for the flu test I was told that it would take 2 days to know the results. When I asked if the rapid flu test, I was told that it was only for their immunocompromised patients, so they don’t waste them. I have to wait 2 days to see if my son has the flu at which point it won’t even matter. Also the doctor only examined my son for 1 minute and was pretty dismissive and rushed. Waste of my money!!! The only posit... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
We did a walkin for our sick kid, completed the checkin process, waited for 45 mins to be called, later informed that we didn’t complete questionnaire like insurance details and others. It’s the third time we are visiting PM Pediatric, they should have all the insurance details, they could have put us in the queue rather waiting for us to complete. With a sick kid, no one would spend time filling questionnaires, anyhow you are going to send it to insurance and we are going to pay the bill, treating as if we run away without... read more
They’re not accurate for my schedule appointment I waited 20 mins. to be called
I have always had great experiences here previously. My actual visit with the doctor was a five star visit. He was kind, and very transparent with me. It's what happened later that evening that was so horrendous, that if I could give negative stars, I would. I called my local Solv (in Bergenfield,NJ) later that evening, because although the pain had been manageable in the afternoon, by that evening, it was not. This is not a complaint about the reception staff, because I know they were providing me with the responses that t... read more
Business response:
Hello L, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Dr would not prescribe cough medicine or prescription for teenager with fever, cough or fluid in ears. They told me according to “ American Academy of Pediatrics (AAP) Recommendations not to give cough medicine”. . Then what’s the purpose of taking patient to urgent care. Waste of time and money if Dr is not going to do anything.
Business response:
Hello Khalid, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service to all our patients and families. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a message with the details of your visit to info@pmpediatrics.com and a member of our Patient Experience team will reach out directly. We hope that your child ... read more
This is an after hours urgent care - I only go here when I can’t go to my regular pediatrician. Waits can sometimes be long but I found their “online self check-in” to be tedious and arbitrary. Sometimes the receptionist insists you do it on your phone and other times she will do it for another patient… I brought my child in for a skin condition over the weekend, she was seen by a physician assistant who looked at it, asked a few general questions and said it was a viral rash, said it wasn’t contagious and would go away on i... read more
Business response:
Dear Adler, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. We strive to provide short wait times, top-notch care, and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels be... read more
Great pediatrician, not so great front desk
Business response:
Dear Miklovan, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing excellent service and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will contact you. We wish you and you... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 1,231 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 7:00 a.m.