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PM Pediatric Urgent Care

4.2

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Location details

780 Route 3 West, Clifton, NJ, 07012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 11:00 p.m.
Tue9:00 a.m. to 11:00 p.m.
Wed9:00 a.m. to 11:00 p.m.
Thu9:00 a.m. to 11:00 p.m.
Fri9:00 a.m. to 11:00 p.m.
Sat9:00 a.m. to 11:00 p.m.
Sun9:00 a.m. to 11:00 p.m.
4.21,205 reviews
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Marilyn's profile image
Marilyn 
9 months ago

They’re not accurate for my schedule appointment I waited 20 mins. to be called 

L B.'s profile image
L B. 
10 months ago

I have always had great experiences here previously. My actual visit with the doctor was a five star visit. He was kind, and very transparent with me. It's what happened later that evening that was so horrendous, that if I could give negative stars, I would. I called my local Solv (in Bergenfield,NJ) later that evening, because although the pain had been manageable in the afternoon, by that evening, it was not. This is not a complaint about the reception staff, because I know they were providing me with the responses that t... read more

Business response:

Hello L, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.  

Khalid R.'s profile image
Khalid R. 
11 months ago

Dr would not prescribe cough medicine or prescription for teenager with fever, cough or fluid in ears. They told me according to “ American Academy of Pediatrics (AAP) Recommendations not to give cough medicine”. . Then what’s the purpose of taking patient to urgent care. Waste of time and money if Dr is not going to do anything. 

Business response:

Hello Khalid, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service to all our patients and families. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a message with the details of your visit to info@pmpediatrics.com and a member of our Patient Experience team will reach out directly. We hope that your child ... read more

Adler P.'s profile image
Adler P. 
a year ago

This is an after hours urgent care - I only go here when I can’t go to my regular pediatrician. Waits can sometimes be long but I found their “online self check-in” to be tedious and arbitrary. Sometimes the receptionist insists you do it on your phone and other times she will do it for another patient… I brought my child in for a skin condition over the weekend, she was seen by a physician assistant who looked at it, asked a few general questions and said it was a viral rash, said it wasn’t contagious and would go away on i... read more

Business response:

Dear Adler, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. We strive to provide short wait times, top-notch care, and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels be... read more

Miklovan K.'s profile image
Miklovan K. 
a year ago

Great pediatrician, not so great front desk 

Business response:

Dear Miklovan, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing excellent service and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will contact you. We wish you and you... read more

Antoine T.'s profile image
Antoine T. 
a year ago

Next time send a real doctor, not a nurse practitioner 

Business response:

Dear Antoine, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and excellent service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child feels better soon and wish you and your famil... read more

Jawan B.'s profile image
Jawan B. 
a year ago

The check in process is horrible the girls at the front desk will not help you they make you do it all thru your phone. As him struggling holding my sick kid in one arm and my phone in the other. 

Business response:

Hello Jawan, Thank you for sharing your feedback with us. We are sorry to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide excellent customer service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family well.  

Evelyn A.'s profile image
Evelyn A. 
a year ago

I usually don’t write bad reviews but this time I’m an upset mom that took her child to this urgent care and left more confused than coming in. My son was super sick Friday , throwing up and with a horrible cough. Bought him on that notion on Saturday to this urgent care and left being told to keep my kid hydrated and ride it out. They also said my son has some type of virus that going around and he should be fine. My time in that room was no longer than 15 mins . Now it’s Wednesday and me trying to “ride it out” as I was to... read more

Business response:

Hello Evelyn, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to offer top-notch care and excellent service for all of our patients. We would welcome an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child feels better soon. 

Frequently asked questions about PM Pediatric Urgent Care

How is PM Pediatric Urgent Care rated?

PM Pediatric Urgent Care has a 4.2 star rating with 1,205 reviews. 

When is PM Pediatric Urgent Care open?

PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.